Operations Services Representative I

Company: Workway
Location: Santa Rosa
Posted on: January 26, 2023

Job Description:

Workway BancForce is a professional staffing firm, working with organizations across the country to place exceptional candidates. We are looking for a Banking Operations Services Rep representative I, responsible for supporting the Central Operations department.
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Your specific duties will include:

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• Provide excellent client service to both internal and external clients.
  
• Ensure that a professional image of the Bank is maintained both internally and externally.
  
• Cross-train on various Central Operation duties to provide back-up when needed.
  
• Assist employees, clients, and vendors, by answering questions related to accounts, procedures, and services. Provide support for clients via the phone.
  
• Assure attention to detail in all job functions in order to minimize risk.
  
• Process, balance and review remote deposits, Reg E claim processing, merchant disputes, collection items, cash ordering debit card ordering, ATM balancing, return mail processing, legal processing, chargebacks - and more.
  
• Full description available upon request.
  
  Specific qualifications for the position include :
  
  
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  • Minimum 2 years' customer service experience. Prior banking experience preferred.
    
  • Requires proficiency with Microsoft Office Suite including Word, Excel and Outlook and proficiency using 10 key.
    
  • Ability to maintain regular attendance and work scheduled hours.
    
    Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct-hire, temp-to-hire, or temporary position, Workway BancForce can help you to put your best foot forward. Contact us today!
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Keywords: Workway, Santa Rosa , Operations Services Representative I, Sales , Santa Rosa, California