Veterinary Customer Service Representative

Company: Alderbrook Pet Hospital
Location: Santa Rosa
Posted on: November 20, 2022

Job Description:

Alderbrook Pet Hospital, an established two doctor veterinary hospital located in charming Santa Rosa, is looking for a part-time Customer Service Representative. Friendliness, with a positive and upbeat attitude, and excellent computer skills are essential.The approximately 24 hours/week of availability needed will be scheduled within the hospitals hours of 8:00 AM - 5:45 PM, Monday - Friday including some infrequent times outside our normal hours dedicated to continuing education, training, and team work days.Pay is based on experience - we would love to find someone with previous veterinary experience but are willing to train the right person.Job responsibilities include: Greeting clients and processing their appointments efficiently and in a friendly manner Managing a multi-line phone system Scheduling appointments Checking clients in and out, entering charges & processing payments, and discharging patients Client educationWorking knowledge of Gmail, Word, CareCredit, Excel, IDEXX Cornerstone & Pet Health Network Pro, in addition to veterinary experience, are all pluses .We are looking for the following traits: Passion and love for animals and their human companions Excellent communication skills and work ethic Detail-oriented, with special attention to accuracy Ability to multi-task Punctual and dependable Organized and neat Highly motivated Flexibility/Ability to adapt and help where needed Cooperative and enthusiastic High level of interest in learning new skillsJob Type: Part-timePay: $16.00 - $20.00 per hourBenefits: 401(k) Employee discountSchedule: 4 hour shift 8 hour shift Day shiftCOVID-19 considerations:Everyone required to wear masks, mostly curbside service with some exceptions.Experience: Veterinary experience: 1 year (Preferred) Customer service: 1 year (Preferred)Shift availability: Day Shift (Preferred)Work Location: One location

Keywords: Alderbrook Pet Hospital, Santa Rosa , Veterinary Customer Service Representative, Sales , Santa Rosa, California