Front Desk Agent 18 per hr with 1000 signing bonus
Company: Krug Hotels
Location: Santa Rosa
Posted on: August 6, 2022
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Job Description:
Description:
Front Desk Agent $18 per hr. with $1,000 signing bonus
The Front Desk Associate represents the hotel to the guest
throughout all stages of the guest's stay by working with all hotel
personnel to ensure every guest experiences superior customer care.
Responsibilities include registering guest, assigning rooms and
accommodating guest request. Candidates will be required to learn
the Property Management System. Must be proficient in both verbal
and written English language. Open availability including weekends
and holidays is required. Full time position Mid-shift from 3PM to
11PM... . Previous customer service experience is preferred.
Job duties and functions include, but not limited to:
- Greeting guests in a friendly manner as they enter and leave the
building - Checking in and checking out guests efficiently and
accurately according to procedures - Helping guests with queries
and directions as well as providing suggestions for things to do
around the city - Documenting and taking appropriate action to
address guest suggestions and complaints as well as logging
maintenance or housekeeping action items. - Taking reservations and
responding to information queries via phone or email - Accurately
processing and completing reservations as well as guest queries
from online travel agencies via email - Office tasks such as
creating guest room key cards, maintaining a clean work area,
preparing reports nightly, and compiling guest registration cards
and check in lists - basic computer skills a must. Finding creative
solutions to the unique challenges of the industry while still
maintaining service excellence towards the guest experience - Other
duties as assigned. No experience necessary willing to train the
right person.
Medical, Dental, Vision and 401K available
Job Type: Full-time
Requirements:
Qualifications:
High school diploma or equivalent.
Previous hotel-related experience preferred.
Ability to communicate with public, hotel staff, and management in
a professional manner.
Knowledge of surrounding areas and local events.
Qualifications:
High school diploma or equivalent.
Previous hotel-related experience preferred.
Ability to communicate with public, hotel staff, and management in
a professional manner.
Knowledge of surrounding areas and local events.
PI187776709
Keywords: Krug Hotels, Santa Rosa , Front Desk Agent 18 per hr with 1000 signing bonus, Sales , Santa Rosa, California
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