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Sales Professional

Company: BBSI Napa
Location: Santa Rosa
Posted on: May 16, 2022

Job Description:

Job Description Job Description - Customer Sales Representatives are responsible for providing customer service to walk-ins, over the phone, and via email customers. Ensure the customers are satisfied with products or service. Essential Responsibilities: Answer---s phone calls and manages phone requests and inquiries in a helpful and professional manner. Meet and greet customers in a friendly and timely manner. Take incoming calls, rate quotes, general questions and answers. Assist customers on the showroom floor. Strive to increase knowledge of entire product offering. Identify and assess customers--- needs to achieve satisfaction. Take the extra mile to engage customers. Listen to and build customer relationships; increase customer satisfaction and ensure commitments are met. Process customer orders and necessary correspondence (email, telephone, walk-ins) and follow up to ensure customer satisfaction. Comply with Company Policies and Procedures. Landscape and Building materials knowledge a plus but not required. Required Skills & Qualifications: Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively. Consistently build knowledge and expertise about current job. Basic math skills General office skills, including but not limited to - Phone etiquette, Email correspondence Education & Experience: Computer programs, including Microsoft Office suite of applications. Highschool diploma or equivalent Minimum 3 years of customer service experience Cash Handling experience Physical demand: Bending Standing for several hours Walking Must be able to lift 50lbs, push, pull or carry objects. BBSI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: BBSI Napa, Santa Rosa , Sales Professional, Sales , Santa Rosa, California

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