Company: BBSI Napa
Location: Santa Rosa
Posted on: May 16, 2022
Job Description Job Description - Customer Sales Representatives
are responsible for providing customer service to walk-ins, over
the phone, and via email customers. Ensure the customers are
satisfied with products or service. Essential Responsibilities:
Answer---s phone calls and manages phone requests and inquiries in
a helpful and professional manner. Meet and greet customers in a
friendly and timely manner. Take incoming calls, rate quotes,
general questions and answers. Assist customers on the showroom
floor. Strive to increase knowledge of entire product offering.
Identify and assess customers--- needs to achieve satisfaction.
Take the extra mile to engage customers. Listen to and build
customer relationships; increase customer satisfaction and ensure
commitments are met. Process customer orders and necessary
correspondence (email, telephone, walk-ins) and follow up to ensure
customer satisfaction. Comply with Company Policies and Procedures.
Landscape and Building materials knowledge a plus but not required.
Required Skills & Qualifications: Proven customer support
experience or experience as a client service representative Strong
phone contact handling skills and active listening Excellent
communication and presentation skills Ability to multi-task,
prioritize, and manage time effectively. Consistently build
knowledge and expertise about current job. Basic math skills
General office skills, including but not limited to - Phone
etiquette, Email correspondence Education & Experience: Computer
programs, including Microsoft Office suite of applications.
Highschool diploma or equivalent Minimum 3 years of customer
service experience Cash Handling experience Physical demand:
Bending Standing for several hours Walking Must be able to lift
50lbs, push, pull or carry objects. BBSI provides equal employment
opportunities to all employees and applicants for employment and
prohibits discrimination and harassment of any type without regard
to race, color, religion, age, sex, national origin, disability
status, genetics, protected veteran status, sexual orientation,
gender identity or expression, or any other characteristic
protected by federal, state or local laws.
Keywords: BBSI Napa, Santa Rosa , Sales Professional, Sales , Santa Rosa, California
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