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Business Systems Analyst

Company: Savings Bank of Mendocino
Location: Ukiah
Posted on: January 26, 2023

Job Description:

Job Title: Business Systems Analyst

Department: Technology

Reports To: IT Manager Customer Engagement

FLSA Status: Exempt

Salary Grade: 19 ($71,074 - $83,616 Annually) DOE

Revision Date: 1/4/2023


Are you a motivated and high performing individual who has strong people and organizational skills? Do you have a desire to work at a local business dedicated to meeting the financial needs customers, validating the investment of its shareholders, and investing its time, money, and expertise to support worthy causes throughout Lake and Mendocino Counties? Savings Bank of Mendocino County has proudly been serving the needs of our communities since 1903 and is seeking a qualified professional for the role of Business Systems Analyst in the Technology Department. This position involves working with all bank departments and levels of staff (front line employees to senior executives) to ensure all lines of business benefit from technology investments and receive in a collaborative manner the best advice for new technologies to achieve the banks strategic objectives.

The Business Systems Analyst role concentrates on the technical needs of the business and the implementation, maintenance and optimization of technical solutions using a combination of business and technical knowledge with the primary goal to optimize the use of data to improve business services.

The Business Systems Analyst applies fundamental concepts, practices and procedures to complete assignments that range from simple to complex. The Business Systems Analyst should be prepared to work with vague requirements that will require consultation with other departments to arrive at solutions that meet business objectives. Working with business partners and IT colleagues, the goal is to arrive at solutions that are highly optimized, reliable, and secure.

The Business Systems Analyst may be the technical lead on a project or may serve as a consultant to colleagues in other departments, assisting them in understanding and meeting their own technical needs. The Business Systems Analyst should be able to operate with a high degree of autonomy, generally requiring little or no guidance, but operating within the scope of required security and confidentiality. As the Business Systems Analyst develops their skill set, they are expected to apply knowledge to complete highly complex assignments across multiple departments.

The ideal candidate for this position has at least 4 years of experience in a hands-on role in a fast-paced, dynamic environment, who serves the needs of a technically advanced community bank. A successful person in this role is highly accountable, able to build professional working relationships, driven by a sense of urgency, creative and innovative, passionate in all they do, and willing to say what they mean and mean what they say. SBMC is excited to add to our team individuals who embrace technology excellence, seek to wow their customers, and to fulfill the Banks vision of Investing in the future as your local independent bank, committed to the prosperity of our communities, employees and shareholders.


To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Gathers functional and business requirements and collaborates with other IT staff, co-workers, and/or vendors to achieve business objectives
* Provides input to the development of formal business cases when new or enhanced business solutions are proposed
* Participates in research to determine if solutions to business requirements currently exist within the organization and if not, whether new solutions are feasible
* Develops, coordinates, and implements projects following standard methodologies
* Understands, coordinates, tests, and implements/participates in application releases, upgrades, fixes, maintenance, changes, optimizations and provides status updates
* Documents and communicates changes to new or modified functionality
* Understands business data uses, defines reporting requirements, and identifies reporting solutions
* Applies a wide range of business analysis principles and practices to process design, application functionality, content, and associated workflows
* Follows policies, procedures, and business operations related to the banking service areas being supported
* Troubleshoots problems, identifies root causes, and evaluated alternative solutions
* Engages with stakeholders and understands and responds to their needs in rapidly changing environments following service-oriented practices
* Provides information and support to training department to facilitate end user use of technical solutions to fulfill business objectives
* Maximizes return on investment from various information technology platforms
* Performs other related duties as required

Keywords: Savings Bank of Mendocino, Santa Rosa , Business Systems Analyst, Professions , Ukiah, California

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