Service Technician IV

Company: Belkorp Ag, LLC
Location: Santa Rosa
Posted on: August 7, 2022

Job Description:

Position Specifics:Title: MASTER SERVICE TECHNICIAN Department: Service Reports to: Service Manager or Service Location Manager Supervises: None FLSA Status: Non-ExemptPurpose: Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman. Responsibilities and Duties:o Performs complex diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) productso Participates in Service EDUCATE Training programs required for the development of skills and knowledge o Performs diagnosis and repair in the field as requiredo Mentors Service Technician Trainees and Service Technicianso Conducts or supports customer clinicso Maintains current knowledge of John Deere and competitive products o Maintains condition of vehicles, inventory, tools and equipmento Maintains a clean work area and performs work in a neat and orderly fashiono Follows all safety rules and regulations in performing work assignmentso Completes all reports and forms required in conjunction with work assignmentso Accounts for all time and material used in performing assigned dutieso Participation in on-call programo Maintain a clean work area and perform work in a neat and orderly fashion o Follow all safety rules and regulations in performing work assignments o Never operate any equipment you are not properly trained on and have not inspected prior to using: for example but not limited to vehicles, tractors, forklifts, mowers, drill press, grinder, hydraulic press, welders, and other general equipment.o Follow all safety rules, policies, procedures, Job Safety Analysis for each job. These are found in Teams/General Channel/mybelkorpag/Safety.o Report all unsafe findings you see to your Manager immediately or through Everyone Speaks anonymously on Teams/General Channel/Everyone Speaks.o Report all injures, near misses, and accidents within the hour to your Manager, Supervisor, or Risk Supervisor.o Other duties as assignedQualifications and Skills:o 5+ years of experience performing service repairso Ability to perform complex repairs and maintenance using special tools and equipment following Technical Manual procedures on the machines of the Technician's specialtyo Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipmento Excellent skills in operating vehicles and equipment used for diagnostic purposeso Ability to use Service Advisor and basic computer functionso Ability to lift at least 75 lbs. repeatedlyo Master Service Technician certification preferredo High School Diploma or equivalent experience required; Associates degree preferredo Valid driver's license required; CDL (Commercial Driver's License) and fork lift license preferredEssential Job Functions:o Lifting, pushing, pulling up to 50 poundso Repetitive Hand Use up to 7 hours a day o Walking or standing up to 7 hours a dayo Sitting up to 5 hours a dayo Squatting/Kneeling up to 3 hours a dayo Computer/keyboard work up to 2 hours in a day

Keywords: Belkorp Ag, LLC, Santa Rosa , Service Technician IV, Professions , Santa Rosa, California