Chief of Staff
Company: DeepNet
Location: Santa Rosa
Posted on: January 27, 2023
Job Description:
Chief of Staff - -The Chief of Staff (CoS) serves as a strategic
right hand and thought partner to the Chief Steward and creates
cohesion among teams and departments. The CoS partners closely with
the Chief Steward, leadership team and a variety of internal and
external stakeholders to develop, coordinate and execute projects
and initiatives across the organization to drive toward DeepNet's
strategic business and culture priorities.
-Role Title Responsibilities: - -OBJECTIVE: Lead, manage and hold
accountable the team members you directly support: -
- Provide clear direction, set priorities, provide oversight and
strategic input on programs and processes managed and implemented
by the team, and manage team budget. -
- Support team member growth and development by providing timely
feedback to team, facilitating review debriefs and other growth and
development conversations, and ensuring team members have the
appropriate resources, training, technology, team capacity, and
time and attention to achieve their objectives. -
- Assess whether team members are aligned with DeepNet's core
values, get, want, and have the capacity to do the core
responsibilities of their role, and are achieving their rocks and
hitting their metrics. -
- Lead weekly 1:1 check-ins and team Level10 meetings, facilitate
quarterly goal setting sessions to identify and remove barriers to
success, prioritize action items,---and solve team-level issues,
and solicit, respond to and action team feedback. -
- Travel nationally for up to 1 week per quarter. - -OBJECTIVE:
Ensure Steward-level and business goals are achieved: - -
- Work with the Chief Steward and the extended leadership team to
help develop goals, and work with the key initiative owners to
translate business needs into a business case and goals into
concrete milestones. -
- Monitor and review milestones and deadlines with Stewards and
assess barriers to achieving them. -
- Help define key performance indicators and oversee progress,
including assessing progress against and barriers to achieving
goals and driving accountability for Steward ownership of
department KPIs and dashboard updating. -
- Keep the Chief Steward accountable for commitments, while
helping keep Stewards accountable for results. -
- Lead succession planning activities including monthly
leadership team meetings and weekly departmental check-ins and
manage and maintain succession planning documentation in AirTable
and Pingboard. - -OBJECTIVE: Drive strategic decision-making to
support overall business objectives: -
- Serve as a strategy sounding board to the executive team and
build a thorough understanding of all areas of the business to
determine priorities of the Chief Steward and identify
opportunities to increase the company's effectiveness in execution.
-
- Formulate recommendations for key decisions to be made by the
Chief Steward around strategic initiatives and risk mitigation
including company culture, company and client impact, and industry
focus relative to other MSPs and from risk mitigation and strategic
perspectives (e.g., do the industries DeepNet is in drive value, is
DeepNet resonating in the industries we're going after, etc.). -
- Identify, define, manage, and drive execution and performance
of strategic initiatives and objectives critical to the success of
the business including implementing EOS, financing, M&A,
employee-owned / ESOP and roll up, B Corp recertification and
initiatives for deeper B Corp alignment, and employee growth and
development. - -OBJECTIVE: Break down siloes and foster cross-team
collaboration: -
- Manage multiple high-profile projects (including those above)
simultaneously across a distributed set of internal and external
stakeholders without direct ownership of resources by fostering
cross-company collaboration and alignment of resource investments,
readiness, and functional action plans. -
- Work with the Chief Steward to set up and drive successful
outcomes of quarterly and annual strategic planning process and
work with the executive team to ensure that cross-functional issues
and objectives have a plan, owner and delivery date and leaders are
investing the time to collaborate together in working on the
business. -
- Facilitate discussions and participate in healthy debate where
necessary to test ideas and help drive to the right outcome. -
-Required Skills / Abilities / Competencies: - -Required Skills /
Abilities: -
- College degree or equivalent professional experience required.
-
- High level of integrity, stellar judgment, and discretion to
handle and manage the full scope of highly sensitive, confidential
information dealt with by the Chief Steward and executive
leadership. -
- Critical thinking and analytical/problem-solving skills, and
the ability to combine and balance qualitative analysis with a
proven understanding of strategy, operations, interpersonal and
technical competencies. -
- Ability to orchestrate strategic and complex cross-functional
business activities and projects with sharp business acuity,
creativity, and attention to detail. -
- Comfort with ambiguity and proven ability to create clarity.
-
- Excellent written and verbal communication skills. - -Preferred
Skill / Abilities: -
- Experience managing large scale projects involving multiple
stakeholders. -
- Experience working directly with C-level executives, and with
numerous groups and functions in professional services companies.
-
- Experience working with MSPs. -
- Substantial individual contributor with a proven track record
of driving results by directing cross-functional teams with people
at different levels across disparate groups. -
-
-Benefits:
DeepNet strives to foster a thriving workplace culture by providing
benefits beyond base compensation. Not only do we - offer a
health/dental/vision plan, but we cover 75% of the base plan cost
for employees; 50% for spouse / domestic partner - and 25% for
dependents as well! Some of the other benefits currently offered
are: ---- - - - - - - - Unlimited Planned Vacation & Extended
Leave--- - - - - - - - Flexible Spending Account--- - - - - - - -
Health Savings Account contribution up to $2,000--- - - - - - - -
Life Insurance--- - - - - - - - Retirement Plan--- - - - - - - -
Flexible Work Arrangements--- - - - - - - - Health and Wellness
Stipend
--- - - - - - - - Remote Stipend
Physical Requirements: -
- The ability to communicate information and ideas so others will
understand. Must be able to exchange accurate - information in
these situations.
- Constantly operates a computer and other office productivity
machinery, such as a calculator, copy machine, and computer
printer.
- The ability to observe details at close range and at a distance
as well as adjust focus.
If you require a reasonable accommodation in the employee selection
process, please direct your inquiries to your interviewer. -
EEO:DeepNet is an equal opportunity employer, and we welcome
applications from those who contribute to our diversity. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, mental, or physical
disability, age, sexual orientation, gender identity, national
origin, familial status, veteran status, or genetic information.
DeepNet is committed to providing access, equal opportunity, and
reasonable accommodation for all individuals in employment
practices, services, programs, and activities. -
Keywords: DeepNet, Santa Rosa , Chief of Staff, Other , Santa Rosa, California
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