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Civil Support Specialist I

Company: County of Sonoma
Location: Santa Rosa
Posted on: November 24, 2022

Job Description:

Position InformationStart your career in public safety and support the community as a Civil Support Specialist I!Starting salary up to $23.67/hour ($49,402/year), plus an additional $600 monthly cash allowance, and a competitive total compensation package!*At this time, the Civil Support Specialist can be filled at the I or II level, depending on qualifications. If you are interested in applying at the II level, you must apply to the separate, concurrent recruitment being conducted for that level. This job class is eligible to promote to the next level in the series, up to Civil Support Specialist II, once the minimum qualifications are met.When you join the Sonoma County Sheriff's Office, you become part of a challenging and rewarding work environment where you gain the satisfaction of knowing you're working to better your community. You can also look forward to excellent benefits* including:Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary rangeWith time and good performance, the opportunity for career advancement to Civil Support Specialist II ($3,857 - $4,687/monthly)An annual Staff Development/Wellness Benefit allowance up to $500 and ongoing education/training opportunitiesCompetitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per yearCounty paid 100% premium contribution for the majority of employee-only and employee + family health plan optionsCounty contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefitsMay be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employmentRetirement fully integrated with Social SecurityBilingual premium pay of $1.15/hour in addition to the hourly pay rate for bilingual assignmentsThe Sonoma County Sheriff's OfficeYou can be confident that a career with the Sonoma County Sheriff's Office will be anything but monotonous. No matter which division you work in, each day will present new and interesting challenges.The Civil Bureau is a small diverse team that offers an excellent opportunity to gain knowledge and insight into a unique aspect of the Sheriff's Office. The Civil Bureau is responsible for executing levies such as wage garnishments, bank levies, and property seizures in Sonoma County and for serving civil legal processes such as divorce/custody orders, small claims, warrants, and summon and petitions. The Civil Bureau also conducts Sheriff's property sales and evictions.As a Civil Support Specialist you will: use your professional judgment and decision-making skills to uphold and follow the California Civil Code of Procedures; answer phone and email inquiries from the public and assist in-person clients in the Civil Bureau; cover the intake and review of service requests and court documents, including processing a variety of legal documents. Additionally, this position will:Communicate civil code procedures and policies to the general public, attorneys, law enforcement, and court personnelReceive, process, and track elder abuse, civil harassment, domestic violence restraining ordersProcess general service of court documents such as: divorce/custody orders, small claims, summons, and warrantsAdminister the collection of money judgments such as: bank levies, wage garnishments, and property leviesParticipate in Sheriff's auctions of personal and real propertyThe ideal candidate for this position enjoys working in a collaborative, team-oriented, and fast-paced environment. Additionally, the candidate will be proactive, self-motivated, and will have:The ability to address competing priorities and work efficiently while maintaining accurate recordsStrong customer service and conflict resolution skills, and the ability to interact with a diverse customer baseExcellent verbal and written communication skillsExperience using Microsoft applications including Word, Excel, and OutlookNote: As a condition of employment, individuals are required to undergo and maintain a Sheriff's Office background clearance. Civil Support Specialists wear uniforms and are exposed to sensitive and sometimes disturbing material such as civil harassment, domestic violence, elder abuse, or workplace violence restraining orders, related reports, and photographs.*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory.Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of this position is Legal Processor I.APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.Minimum QualificationsEducation and Experience: Any combination of education and work experience which would provide an opportunity to acquire the knowledge and abilities listed herein. Normally, one year of clerical work experience in an office providing substantial customer service would provide this opportunity.Special Skill Requirement: The ability to type at a corrected speed of 45 words per minute may be required for some assignments.Background Requirements: Applicants for some assignments must successfully complete a thorough background investigation.License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.Knowledge, Skills, and AbilitiesConsiderable knowledge of: basic arithmetic, English grammar, vocabulary, spelling, punctuation, and composition.Working knowledge of: general clerical and office practices and procedures; word processing and other data processing programs used in business offices.Ability to: understand, explain, and apply specific statutes, codes, laws, regulations, and procedures; maintain complex legal records, assemble materials and prepare reports; locate, identify and correct technical inaccuracies; work independently in performing assignment and in resolving problems and deviations; use independent initiative and discretion in organizing work and carrying out instructions within a structured environment; establish and maintain cooperative and harmonious relationships with judges, attorneys, litigants, law enforcement officials, other employees, and the general public; make accurate arithmetic calculations; operate a variety of office equipment.Selection Procedure & Some Helpful Tips When ApplyingYour application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient.The selection procedure will consist of the following examination:An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews.BACKGROUND PROCESSBeing part of the Sheriff's Office and being expected to keep the public safe requires a thorough background investigation process. This process includes an assessment of prior work history, verifying educational experiences, court reports, public records searches, understanding past patterns relating to drug usage, financial patterns, etc. This entails gathering a significant amount of information from job candidates and speaking to former employers, friends, family members, etc. A polygraph may be included as part of this process. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment. Many factors are taken into consideration and one should not assume a credit issue or prior drug use is automatically disqualifying. Candidates will be given the opportunity to present mitigating information they feel should be considered. You are encouraged to be as responsive as to help expedite the timeline, and we encourage you to stay patient and interested in this great career opportunity while this process is taking place.You may also review the Job Classification Screening Schedule to determine the requirements for this position.Please read the Sheriff's Office Pre-Employment Drug Use Guidelines (Download PDF reader) for further information.HOW TO APPLYApplications are accepted online at Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted.The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.HR Analyst: AKHR Technician: KK

Keywords: County of Sonoma, Santa Rosa , Civil Support Specialist I, Other , Santa Rosa, California

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