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U-Box Customer Care Representative

Company: Uhaul
Location: Santa Rosa
Posted on: November 22, 2022

Job Description:


3601 Santa Rosa Av, Santa Rosa, California 95401 United States of America.
U-HAUL is looking for friendly, energetic, and motivated individuals that enjoy interacting with customers and take pride and comfort in a job well done. U-Box CCR's are responsible for pick up, transportation, and drop off of our U-Box containers and to ensure that our valued customers needs and expectations are met by providing them with friendly and courteous service.

Primary responsibilities include:

Operate a flat-bed truck
Operate an 8000 pound propane forklift or a truck mounted forklift
Load and unload storage containers onto truck bed for delivery to storage facility
Transport cargo to and from specified destinations
Ensure timely delivery; provide customer assistance to include the sale of support items
Use a truck mounted forklift to remove containers from vehicle, and position in the designated storage location
Use on-line computerized dispatch and rental systems
Prepare, receive, and provide appropriate documentation for the delivery or pick up of goods
Verify that the container, and any other equipment rented, is returned in the same condition as when rented
Ensure warehouse storage facility is clean, dry, and secure at all times
Perform "Customer Ready" inspections of U-Box containers prior to dispatch


Valid driver's license and the ability to maintain a good driving record to operate commercial motor vehicles
Adhere to all local state and federal vehicular regulations while driving

A Class B Commercial Driver License (CDL) or above is required, however, we are willing to train candidates in order to achieve an applicable CDL for employment. Candidates must possess a clean driving record, be able to pass a criminal background investigation, and meet all Department of Transportation (DOT) and U-Haul physical examination requirements.

U-Haul drivers that operate service vehicles and/or rental trucks with a GVWR of 10,001 lbs. or more or a combination of vehicles (truck and trailer) with a GCWR of 10,001 lbs. or more are required to have a driver qualification file. A medical certificate from a federally registered medical examiner must be obtained to be a U-Haul CMV driver.


High School Diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching or similar activities, and lifting a minimum of 50 lbs assisted or unassisted.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Keywords: Uhaul, Santa Rosa , U-Box Customer Care Representative, Other , Santa Rosa, California

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