SantarosaRecruiter Since 2001
the smart solution for Santa Rosa jobs

Operations Supervisor - Located in Santa Rosa, CA

Company: AMR
Location: Santa Rosa
Posted on: August 6, 2022

Job Description:

Located in Santa Rosa, CAMore Information about this Job:Santa Rosa, CA AMERICAN MEDICAL RESPONSE A Global Medical Response Solution POSITION: Operations Supervisor, Full-Time (Exempt) LOCATION: Santa Rosa, CA (Sonoma County) POSITION SUMMARY: The Operations Supervisor is responsible for day-to-day operations including facilitation of internal communication between field staff and management, outside agency interface, system status monitoring, facilitating short-term scheduling needs, equipment, and supply maintenance, as well as other operational support functions as assigned by the Manager of Operations. ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Direct, monitor, communicate with and evaluate all field employees in his/her assigned area.
  • Liaison with patients, public safety agencies, training institutions, hospital personnel, and other system users.
  • Ensure maintenance of quality field operations through daily contact, oversight, communication, and evaluation.
  • May prepare employee evaluations and field crew contact reports.
  • Ensure PCR's and other field paperwork is 100% reconciled daily in conjunction with the PCR processing.
  • Ensure 100% of operational response exceptions are brought to closure with appropriate action.
  • Provide staff counseling and guidance and information regarding AMR operations.
  • Promptly investigates incidents involving assigned units or personnel, including, filing of internal and external reports, and counseling staff.
  • Ensure maintenance of adequate levels of staffing, equipment and medical supplies for field units.
  • Implement and enforce company policies and standards.
  • Perform direct ALS patient care activities.
  • Maintain communication with other agencies and departments.
  • Serve on committees with other departments to set policies and generate ideas.
  • Perform other related duties as required.
  • Prepare reports and manages projects as assigned by Operations Manager or Director of Operations.
  • Maintain availability during disaster situations or mass casualty incidents and assist in any capacity needed.
  • Attend scheduled meetings as required by the Operation Manager.
  • Responsible for complying with all local, state, and federal employment laws and company policies. (i.e., Americans with Disability Act, Affirmative Action Plan, etc.)
  • Responsible for supervising, directing and developing subordinates, including completing performance reviews, counseling sessions, etc.
  • Responsible for developing and maintaining department budgets.
  • Responsible for adhering to all company policies and procedures.
  • Direct AMR resources during mass casualty/disaster operations.
  • Adherence to and compliance with information systems security is everyone's responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.
  • Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results.
  • Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc. Responsible for compliance with and enforcement of company/department policies and procedures.
  • Frequently required to sit, talk, hear, stand, walk, use hands to operate objects/tools/controls, reach/pull with hands and arms, and drive an ambulance.
  • Perform other duties required. MINIMUM REQUIREMENTS:
    • Minimum 3 years of Paramedic experience.
    • Current CPR, PHTLS, and ACLS certification, or equivalent credentials.
    • High school diploma or GED. Some advanced education preferred.
    • Ability to drive an ambulance with a driving record in compliance with AMR's policy regarding insurability.
    • Microsoft Office experience.
    • Thorough knowledge of system status management.
    • Effective oral, written, and interpersonal communication skills.
    • Ability to lift and/or move up to 200 pounds with the assistance of a partner. NOTE REGARDING COVID-19: Upon accepting an offer and joining the GMR family, new hires will be required to submit a COVID-19 vaccination status of either vaccinated or not vaccinated . EEO Statement: Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Keywords: AMR, Santa Rosa , Operations Supervisor - Located in Santa Rosa, CA, Other , Santa Rosa, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Santa Rosa RSS job feeds