Remote Customer Engagement and Support Advocate

Company: VirtualVocations
Location: Santa Rosa
Posted on: January 15, 2022

Job Description:

A classroom management software company is seeking a Remote Customer Engagement and Support Advocate.

Must be able to:
Exhibit empathy towards our customers and each other at all times
Act as the voice of the customer, providing frequent input to Product and Engineering teams
Help develop and improve internal processes
Qualifications for this position include:

At least 1 year of customer service experience, such as Help Desk or support
Experience providing phone support to customers
Excellent organization, time-management, and prioritization skills
Exceptional written skills, attention to detail and strong listening skills

Keywords: VirtualVocations, Santa Rosa , Remote Customer Engagement and Support Advocate, Other , Santa Rosa, California

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