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Health Information/Patient Service Representative

Company: RadNet
Location: Santa Rosa
Posted on: June 9, 2021

Job Description:

Growth and learning opportunity available for a caring professional who wants to further develop their skills and knowledge in healthcare, while making a difference in patient's lives. We invite you to join the Santa Rosa Imaging team as a Health Information/Patient Services Representative. This full time career opportunity will have a Monday - Friday 8:30 am - 5:30 pm shift schedule with occasional weekends and is located at our outpatient practice in Santa Rosa, CA.

In this medical office position you will:

  • Answer phones, kindly talk patients through the steps and answer their questions and concerns.
  • Organize and prioritize requests for medical records, and route medical records appropriately based on the patient's time of exam.
  • Provide courteous and professional service to attorneys, referring physicians, and patients requesting medical records
  • Perform patient registration and insurance verification, and collect co-pays.
  • May occasionally drive to nearby centers and/or medical offices to deliver or retrieve medical films/CD.
  • May cross-train and help in other departments as needed.
  • Participate in various projects and/or meetings, and complete other tasks as assigned by management.

We offer career advancement opportunities: benefits including: medical / dental / vision coverage, paid time off, paid holidays, a pre-tax 401k plan, a pre-tax flexible spending plan, education reimbursement, free life insurance, inter-company transfer opportunities, cross training and a host of other perks!

RadNet is an equal opportunity employer, committed to cultural diversity. RadNet will provide equal consideration for employment to all qualified applicants without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition. RadNet is an E-Verify participant.

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We're looking for dependable and professional candidates with Health Information/Medical records experience highly preferred, customer service, computer skills, a High School Diploma, and medical terminology knowledge. The ability to multi-task, excellent customer service skills, great communication skills, clean driving record (No SR-22, DUI or suspended license within the last 7 years), and the ability to lift up to 25 pounds are also a must.

Keywords: RadNet, Santa Rosa , Health Information/Patient Service Representative, Other , Santa Rosa, California

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