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SSRRH-Service Assistant

Company: Sutter Health
Location: Santa Rosa
Posted on: June 6, 2021

Job Description:

Sutter Medical Center Santa Rosa is located in the heart of Northern California's famous wine country, just 50 miles north of San Francisco and 30 minutes from the beautiful Pacific Coast. Providing quality health care services to the residents of Sonoma County for over 130 years, Sutter Medical Center Santa Rosa has 135 licensed beds and serves a population of more than 130,000 people. Centers of excellence include: Interventional Cardiology, Cardiac Surgery, Women's and Children's Services, and Level III NICU.

Working under the direction of the Environmental Services Manager and Supervisor, Operations Manager or other supervisory or lead personnel, the Service Assistant assures the cleanliness and comfort of our patients and their environment. The Service Assistant provides a safe, clean and sanitary physical patient care environment. The Service Assistant is also trained to be able to respond to patient call lights and assists with hospitality services and basic, comfort measures (e.g. providing blankets, informing the nurse assigned to that patient of the patients' specific needs and room temperature adjustment)



  1. Provides daily cleaning for all patient care, and support areas, offices, hallways and all other areas that require regular cleaning

  2. Maintains clear hallways to comply with fire code.

  3. Cleans refrigerators weekly.

  4. Removes all recycled material as needed.

  5. Cleans occupied patient rooms daily and completes Discharges and patient transfer's room cleaning as needed. Documents check out cleaning on check out form.

  6. Cleans IV poles and commodes daily.

  7. Changes sharps containers when full and glove boxes as needed.

  8. Cleans conference rooms and offices as assigned.

  9. Maintains housekeeping carts in safe and clean condition. Maintains appropriate labels on all cleaning chemicals. Maintains appropriate amounts of housekeeping supplies in the departments.

  10. Distribute clean linen to the patient care areas and removes soiled linen and trash every shift and as needed when full.

  11. Properly handles and disposes of medical waste, including all Sharps containers.

  12. Cleans all room furniture, surfaces and equipment on scheduled basis e.g., walls and doors, night stand, over bed table, TV light fixtures, monitors and cords, chairs, window blinds, ceiling vents, fans, trash containers, carts, etc. Checks the cleanliness of room cubicle curtains and change as needed.

  13. Attempts to locate lost items and generate appropriate documentation for lost patient items

  14. Cleans rooms within 30 minutes of discharge or as coordinated with Clinical Team Leader and the needs of the team.

  15. Wipes down wheelchairs and gurneys after each use.

  16. Maintains security of housekeeping cart, including proper placement of cleaning chemicals and storage of carts.

  17. Complete deep cleaning activities to include, floor care, strip and refinish floors, carpet cleaning, wall washing, and terminal cleaning of isolation rooms.



High school graduate or equivalent required.


Cleaning in an Institutional or health care environment setting experience preferred.


Ability to read, write and speak English. Ability to read and follow job specifications, direction and cleaning chemical label instructions. Principles of body mechanics.

Special Skills/Equipment:

Excellent customer service skills required. Good interpersonal communication skills are required. Read, speak and write English required. Bilingual in Spanish preferred. Willingness and ability to learn tasks required through on-the-job training such as the operation of mechanized cleaning equipment. Demonstrated commitment to customer service using A-I-D-E-T during each interaction, quality, and to the mission and values of Sutter Medical Center of Santa Rosa.

Keywords: Sutter Health, Santa Rosa , SSRRH-Service Assistant, Other , Santa Rosa, California

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