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Collections Representative (Financial Assistance)

Company: Redwood Credit Union
Location: Santa Rosa
Posted on: June 6, 2021

Job Description:

You sense the difference the moment you walk through our door - a special energy created by loving what we do, and doing what we love. At the heart of our culture is an unwavering commitment to service, helping people achieve a better life, and having fun in the process!

Why work for Redwood Credit Union?

* Local financial institution, providing unparalleled service since 1950 * Top 5 Healthiest Credit Union in the USA, rated by Glatt Consulting * Voted Best Places to Work in the North Bay 15 years in a row * Located in Santa Rosa: the heart of wine country! (1 hour north of San Francisco) * Competitive compensation and fantastic benefits package * World-class employee engagement scores

Redwood Credit Union is looking for an Financial Assistance (Collections) Representative that wants something more!

The Job (the big stuff)

* Contact Members with delinquent loans and Visa accounts for the purpose of obtaining delinquent payments, arranging for payment schedule to bring loans current. * Assist in the Preparation request for charge off of accounts of those loans determined to be non-collectable * Assist in the preparation of documents needed for the pursuit of legal action against members. * Serve non- delinquent Members by accepting phone payments, processing extension requests and workout loans

Required Skills

What's Needed in the Role:

* Knowledge of Federal and state laws, rules, and regulations concerning collection activities * Comprehensive knowledge of repossession process preferred * Knowledge of skip tracing, repossessions, small claims, and bankruptcies preferred * Ability to work a rotating schedule which will include working on rotating Saturdays * Bilingual (English/Spanish) a plus

Required Experience

Additionally, the ideal candidate has:

* A combination of education and experience equivalent to a high school diploma and three years collection or Accounts Receivable (A/R) experience a plus.

Tell us why you think you are our new Financial Assistance (Collections) Representative!

Service ~ Trust ~ People ~ Cooperation

We are an Equal Opportunity Employer

Keywords: Redwood Credit Union, Santa Rosa , Collections Representative (Financial Assistance), Other , Santa Rosa, California

Click here to apply!

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