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Front Desk Representative

Company: K9 Activity Club and Lodge
Location: Santa Rosa
Posted on: June 6, 2021

Job Description:

PLEASE APPLY AT OUR LINK HERE TO BE CONSIDERED FOR AN INTERVIEW:AbilitiesBe able to lift 40 lbs.Previous dog experience is helpful but not requiredGood dog handling skillsWHAT YOU WILL BE DOING:As a Team Member you are involved with all of the day-to-day activities that happen at K9 Activity Club. You are key to each pets stay making sure everything that they need is happening and ensuring our doggy guests have a great vacation while their owners are away. As the primary contact person with our dog guests, you are responsible for:Exercising dogs and providing enrichment activitiesAttending to a busy lobby of customers with specific needs for their dogs.Multi-tasking between lobby clients and bringing dogs to different areas in the facility.Cooperating with your team to keep positive, dynamic relationships for both co-workers and clients.Taking in important, detailed information about each pet which needs to be accurate.Making sure every guest is comfortable, happy, and receiving all of the services that an owner requests.Maintaining the daily duties and in a timely manner.Closely monitoring the health and wellness of every guest.Communicating clearly with our leadership team.Helping maintain standards of cleanliness, order, positivity, and harmony throughout the facility.Making sure every guest goes home happy and that we exceeded the expectation of the client.Our organization is about people and their dogs. Its about helping people and INSPIRING them to do with and more for their dogs. We are a group of energetic, motivated people who love what we do and are looking for other like-minded, high-quality people to join us. We offer exciting opportunities that will challenge your abilities, expand your skills and reward your contributions. Our Leadership Team is passionate about fostering both personal and professional growth for all.This position we are currently hiring for at our growing company is in Santa Rosa, CA where we offer several different services for people and their pets. It is a full time or part time opportunity 20-40 hours per week including weekend work, in a pet care position with a great support staff and leadership team that you would be joining. Pets in our facility must be cared for promptly, every day. The facility is staffed 365 days a year and is exceptionally busy when schools are on holiday recess. Experience is necessary, however a genuine love for animals is a must. You must be able to handle dogs of all sizes without being afraid of them and without allowing them to control you. You must be in good physical condition, able to squat, stoop, bend, lift, and do a lot of walking. Must be willing to maintain the highest standards in cleanliness. There will be opportunities for advancement, if you excel.You Are Dependable being a few minutes early for work is normal for you. You look at what the great day ahead spent with dogs will bring. Our staff knows they can count on you to do whatever it is you are assigned with excellence.You Love the Details As a team, we want to make sure each guests needs are met. From medications to meals, play times to pampering, it is all in the details to make our guests stay the best it can be.You Are a Team Player you want the best for the dogs that are staying with us and work as a team member to get that accomplished. You add to the conversation and brainstorm with fellow staff on ways to make the experience more enriching.You Are a Goal-Setter you have goals for your work and for yourself. At K9 Activity Club we have built a work culture were accomplishing goals is key to success. We have educational opportunities and areas that you can grow in as you deepen your experience in the pet care field.DESIRED EXPERIENCE AND EDUCATION1 year or more of dog handling (This does not include owning a dog)Collage school students and graduates or equivalentPrevious experience in a pet facility or pet care environment a plusReceptionist experienceExcellent work history and referenceCOMPENSATIONPay depends on experience. Performance based bonus upon approval. The minimum hourly rate is $14 plus earned incentives and tips, which usually puts this position at $16 to $18 per hour. There is room for advancement and growth beyond that as well. We dont hire to just fill a seat, rather we take our time looking for the right people. If you know without a doubt that you are a fit, lets talk.We Really Believe in This StuffEveryday we get to be a part of something bigger than ourselves. Providing inspiration to dog parents who need it. Getting our message out there. Helping customers learn how to change the course of their relationship with their dogs. Educating the dog owner how to speak dog. Making the connection between dog and owner is the goal for us. Its why we do what we do. Work that changes lives, work that gives inspiration.Work in Your StrengthsOur goal is to help position each team member in a role that plays to their strengths, that sets them up to shineto win. Know yourself well enough to know what you do well, and just as importantly, what you dont.Win or Lose as a TeamOur team openly works together to create remarkable experiences that positively impacts lives. Everyone on the team is responsible for bringing new ideas, perspectives and solutions to the table. Starting with day one, we want your voice as part of the conversation.About Our CompanyWere a privately-owned and operated pet care facility focused on a single mission:K9 Activity Club provides experienced based, canine education and services to improve the canine/human relationship which gives INSPIRATION to everyone from the dog enthusiast to the dog owner.WORK PERKSThis company is very unique. We provide the following perks: Free daycare for your personal dog while you are working. 50% off of daycare while you are not working. 50% off boarding of personal pets after 60 days of employment. Holiday periods excluded. Weekly catered lunch. Stocked kitchen with free snacks while you are here. Use of grooming salon and products for free once per week. 50% off all grooming services. Unlimited use of gym, when not in use. Discounted training classes. Discounted dog food at wholesale cost. 25% off toys and supplies.Job Types: Full-time, Part-timePay: $14.00 - $18.00 per hour

Keywords: K9 Activity Club and Lodge, Santa Rosa , Front Desk Representative, Other , Santa Rosa, California

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