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Busser - Seasonal

Company: Francis Ford Coppola Winery
Location: Geyserville
Posted on: June 6, 2021

Job Description:

Job Summary: Francis Ford Coppola Winery (FFCW) is a high-energy, professional workplace dedicated to offering outstanding customer service, while having fun along the way. We are looking for a busser who will be responsible for providing a clean and pleasant dining experience by clearing, sanitizing, polishing, and resetting tables, and ensuring the dining-room is well stocked and tidy. The ideal candidate can work well under pressure, manage multiple tasks at once and ensure guest satisfaction. This is a fast paced position with continual guest contact. This position does require an applicant with a flexible schedule, able to work morning and afternoon shifts, weekends, and holidays.

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Safety Statement: All employees shall follow safe practices according to the injury and illness Prevention Policy (IIPP), render every possible aid to safe operations, and report all unsafe conditions or practices immediately to any management employee or People Operations.

Essential Duties and Responsibilities

Preparation for the day.

  • Arrive in uniform and in accordance with established personal presentation standards.
  • Check-in with the Manager / Supervisor at the start of each shift.
  • Ensure the Front-of-House looks presentable to the guest.
  • Attend line-ups and be aware of other promotions and events that are going on at the Winery.

Restaurant maintenance.

  • Anticipate business levels and stock supplies as needed for the business level.
  • Ensure the Front-of-House looks presentable to the guest.
  • Responsible to maintain cleanliness and order throughout dining areas.
  • Keep floors clean by sweeping.
  • Maintain cleanliness of work areas throughout the day by clearing, collecting, and returning food and beverage items to proper areas.
  • Ensure that tables are cleaned and reset between seating.
  • Polish silverware and glassware.
  • Inspect cleanliness and presentation of all china, glass, and silver prior to use.
  • Maintain composed, professional, and calm demeanor always.
  • Communicate with service staff and managers about guest needs.
  • Informs management of guests who are unhappy with the service as quickly as possible.
  • Perform other duties and special projects as assigned.
  • Complete all side-work as directed.
  • Follow all restaurant Standard Operating Procedures.

Supervisory Responsibilities: N/A.

Job Requirements


  • High School diploma or GED (General Education Diploma).

Knowledge, Skills & Abilities:

  • Fluent in English.
  • Excellent Communication Skills.
  • Ability to work in high paced work environment.
  • Ability to focus for an entire shift.
  • Trouble shooting and prioritizing skills.
  • Ability to stand and operate equipment in excess of seven (7) hours a day.
  • Able to lift and carry up to 50 lbs. Ability to work in high temperatures.
  • Must be able to work weekends and holidays.


  • Seasonal Position - April through October.
  • TIPS Certification or Certified within 90 days of employment.
  • CA Food Handlers certification required.

Physical Demands:

N (Not Applicable)-Activity is not applicable to this occupation.

O (Occasionally)-Occupation requires this activity up to 33% of the time (0-2.5 + hrs/day)

F (Frequently)-Occupation requires this activity from 33% - 66% of the time (2.5-5.5 + hrs/day)

C (Constantly)-Occupation requires this activity more than 66% of the time (5.5 + hrs/day)

Stand-C, Walk-C, Sit-O, Handling/Fingering-F, Reaching Outward-C, Reaching Above Shoulder-F Climb-O, Crawl-O, Squat or Kneel-F, Bend-F, Working at the Computer-N



Other Physical Requirements

10 lbs or Less


12 lbs or Less


Vision (Near, Distance)

11 lbs to 20 lbs


13 lbs to 25 lbs


Sense of Sound (i.e. Machinery/Tractor Sounds)

21 lbs to 50 lbs


26 lbs to 40 lbs


Sense of Touch

51 lbs to 100 lbs


41 lbs to 100 lbs


Ability to wear Personal Protective Equipment (steel toe boots, safety glasses)

Over 100 lbs


Over 100 lbs


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About The Family Coppola

The Family Coppola encompasses all of the things Francis loves most-cinema, wine, food, resorts and adventure-and embraces quality, authenticity and pleasure as a backbone to each of these vibrant business endeavors.

Our people are driven by the cultural values of respect, integrity, innovation, passion, teamwork, and embracing change. Our employees love working here for our sense of "family" community. We've been recognized as one of The Best Places to Work in the North Bay multiple years in a row.

Keywords: Francis Ford Coppola Winery, Santa Rosa , Busser - Seasonal, Other , Geyserville, California

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