Technician, Field

Company: T-Mobile
Location: Ukiah
Posted on: June 6, 2021

Job Description:

This position is based in the Ukiah, California area

Are you ready to join the Un-carrier movement? Do you enjoy working on projects with direct customer impact? Are you looking for a team of high performers to help expand your skills and experience? Can you bring Un-carrier to everything you do?

If so, our Concord team is searching for a high performing Field Technician to join us in the Redwood Valley/Ukia, CA area taking the next big leap forward.

You should possess a balance of wireless industry exposure, coupled with the ability to work independently and cover a wide area of sites in our market. You will be a "jack of all trades", encompassing aspects of technical support, project management, and operational support while being a responsible team player.

We are a team that encourages innovation and advocate an agile and open approach, truly working and playing in the Un-carrier way.

At least 18 years of age. Legally authorized to work in the United States. High School Diploma or GED. Pre-employment background screen. Two-year vocational degree in a technical discipline or equivalent work experience. Must have and maintain a clean driving record & driver's license. Meet the minimum DOT medical standards under 49 CFR Part 391. Ability to drive cars, trucks, or other equipment. Work day, afternoon and graveyard shifts, weekend shifts, on-call, and holidays. This position requires mobility (standing, walking, climbing, etc.); the ability to get from one place to another; bending, turning, twisting of your neck or at the waist; squatting, crawling, and kneeling; balancing and maintaining equilibrium; being able to feel, grasp, reach with hands and arms (outwards and/or upwards). Lift, carry, push or pull objects weighing no more than 75 pounds. Climbs stairs or stepladders to reach equipment and cable trays. Work in all weather conditions and in remote areas.

• Must meet minimum technical proficiency requirements with Ericsson equipment in the field
• Excellent verbal and written communication skills
• Self-motivated; exhibits initiative in achieving company goals and objectives
• Basic leadership skills and ability to prioritize and complete multiple tasks
• Able to work independently and in a team environment
• Strong attention to detail
• Flexibility with ever-changing environments and priorities
• Solve problems using creativity and innovation
• Operational knowledge and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems.
• 3 - 5 years' wireless experience in field operations, with a proven track record of success
• Flexible hours a must. Day and night work are part of the job, as well as being part of an on-call rotation for the market.
• Applicant is to meet the minimum DOT medical standards under 49 CFR Part 391

Your Responsibilities:

• Technical support: Provides technical support within and occasionally outside immediate team. Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities.
• Project management: Takes on smaller projects or portions of key projects / initiatives, providing accurate status and progress updates as requested.
• Operations: Identifies and shares potential process improvements and recommends them to Senior Technicians and / or management for consideration. Provides input on process improvements related to maintenance and repair activities. Assists in creation of job aids, scopes of work, method / statement of procedure, and helpful tools working closely with a Senior Technician.
• Continuous learning: Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in company values and organizational requirements.

Equal Employment Opportunity

We take equal opportunity seriously-by choice.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Keywords: T-Mobile, Santa Rosa , Technician, Field, Other , Ukiah, California