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CCE Product Account Manager

Company: Belkorp Ag
Location: Santa Rosa
Posted on: May 3, 2021

Job Description:


Position Specifics:


Title: CCE Product Account Manager                       

Department: Whole Goods 

Reports to: CCE Product Sales Manager  

Supervises: None  

FLSA Status: Exempt

 

Purpose:

This position is responsible for the sales, rentals and relationships with key customer accounts. To represent those customer segments for the compact construction line that have a significant impact on the dealer-business but develop and maintain relationships with the dealership enterprise through a trusted advisor. Responsibilities include sales, customer support, technical support, planning and key customer account business operational optimization. 

 

Responsibilities and Duties:

  • Manage key customer account relationships to provide a differentiated customer experience.  
  • Proactively assess, clarify, validate and communicate key customer account needs on an ongoing basis. 
  • Provide value to key customer accounts by developing solutions that save time, reduce risk and increase profits.  
  • Develop a contact plan that meet the individual needs of your key customer accounts.
  • Meet sales volume and sales objectives on assigned key customer accounts. 
  • Influence customer account trade cycles and current and future needs. 
  • Update and retain relevant customer account information such as equipment and operational information in the customer relationship management system 
  • Engage with dealership personnel (AMS Consultant, Parts, Service, Integrated Solutions Manager, etc.) when needed in completing a sale, answering customer account questions and ensuring customer account needs are met. 
  • Represent company in the sale of equipment, parts, labor, and technology-based products and services to assigned customer accounts.
  • Maintain current product knowledge of all equipment, parts, and services available to customer accounts.
  • Maintain current knowledge of financing and risk management options to assist customer accounts with securing the purchase of a solution.  
  • Maintain and communicate current knowledge of customer account operational requirements, both agronomic / turf industry and / or business goals.
  • Monitor and timely communicate any competitive activity to management.
  • Coordinate new equipment field demonstrations.
  • Coordinate dealer enterprise team, along with Integrated Solutions Manager, to manage and deliver the highest levels of value to key customer accounts.
  • Actively participate in local and regional industry associations.
  • Attend applicable sales training events and seminars.
  • Maintain assigned company vehicles and equipment.
  • Maintain a clean work area and perform work in a neat and orderly fashion.
  • Follow all safety rules and regulations in performing work assignments.
  • Other duties as assigned.

 

 

 

Essential Job Functions Office:

  • Lifting, pushing, pulling up to 25 pounds
  • Sitting up to 6 hours a day
  • Walking or standing up to 3 hours a day
  • Squatting/kneeling up to 1 hour a day
  • Computer/Keyboard work up to 6 hours a day
  • Repetitive Hand Use up to a day 6 hours a day
  • Travel to locations up to 50% of the time.

 

 

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Keywords: Belkorp Ag, Santa Rosa , CCE Product Account Manager, Other , Santa Rosa, California

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