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General Manager

Company: Belfor
Location: Windsor
Posted on: May 3, 2021

Job Description:


Flooding. Fires. Windstorms. Hundreds of thousands of clients rely on BELFOR Property Restoration each year to rebuild their lives, homes, and businesses. We're Restoring More Than Property.

With BELFOR specialists in every major metropolitan area in the USA ready to respond 24/7/365, we provide the fastest, highest quality service that's unmatched in the industry.

The right response team can mean the difference between recovery and total loss. In the midst of chaos, you need an experienced company with a proven track record and solid relationships with leading insurance providers.

BELFOR is looking for qualified candidates for the following position. BELFOR team members are a unique breed, committed to restoring not only property, but restoring lives for those affected by disasters, large or small.

BELFOR also offers a wide range of benefit options including, but not limited to, 401(k), Medical, Dental, Vision, Disability, Life Insurance, Employee Assistance Program, Paid Holidays and Paid Time Off.

Qualified candidates will have several years of proven excellence in the property restoration industry. They will be responsible for all aspects of running a standalone property restoration office including identifying areas for growth, control and repair areas of concern, and use their own extensive experience to implement solutions. They will lead and direct all departments and personnel within the office and ensuring compliance with all regulatory agencies. They will only perform at the highest standards and continue to support BELFOR's goals within the highest levels of integrity, ethics and in compliance with incomparable BELFOR standards. A General Manager is also expected to both grow the business as needs are identified, and staunchly maintain relationships with existing clients. General Managers report their results upwardly to a Regional Manager and executive team and are supported by a vast network of other BELFOR locations and assets. Compensation includes a full benefit package, with a generous salary, commission and bonus opportunity, company vehicle, etc.

Experience and Qualifications

  • Bachelor's degree in business or equivalent experience
  • 5+ years of experience in the insurance or restoration industry
  • Fluent in current technology, including basic computer programs, payroll and timekeeping software and smart phone functions
  • Demonstrated ability to manage employees, including coaching, training, and conducting performance evaluations.
  • Knowledge of company products, services, abilities, policies, and procedures.
  • Knowledge of insurance industry and insured needs.
  • Knowledge of all departments' tasks and duties.
  • Well versed in federal and local codes and requirements.
  • Skills in multitasking and delegating for speedy completion of duties.
  • Skills in identifying and resolving customer problems and complaints.
  • Excellent oral and written communication.
  • Skills in current technology of office/field equipment and software.
  • Computer skills: Word, Excel and payroll and time recording software. JD Edwards is preferred
  • Professional demeanor and appearance Ability to work well with others, maintain professional interaction with co-workers and vendors.

Physical Requirements

  • Occasional lifting from 5-40 lbs, unassisted (from 0-15% of the time)
  • Sitting for extended periods of time
  • Manual dexterity needed for keyboarding and other repetitive tasks
  • The ability to bend, crouch, or stand as necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

  • Participate in the recruitment and hiring of office and field staff
  • Provides leadership for employee relations through effective communications, coaching, training and development
  • Ensure staff members are properly trained in BELFOR practices and protocols, and develop career path to maintain retention of team members
  • Manage financial components including P&L and Budgets of office
  • Ensure Compliance with Federal, State and Local regulations
  • Work independently and meet managerial goals.
  • Communicate professionally with coworkers, customers and vendors.
  • Organize daily activities of self and others and to work as a team player.
  • Be a leader and lead the team to established goals.
  • Supervise the work of Estimators, Project managers, Administrators, Asset manager, and Sales and Marketing efforts.
  • Monitor work flow and systems for the most effective completion of tasks.
  • Attend marketing events to be visible to potential leads and customers.
  • Inspect projects to confirm quality control.
  • Follow up on customer complaints and determine issues for resolution.
  • Other projects and duties as assigned

Keywords: Belfor, Santa Rosa , General Manager, Other , Windsor, California

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