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Store Administrator - Scandinavian Designs

Company: Scandinavian Designs
Location: Santa Rosa
Posted on: February 22, 2021

Job Description:

View all jobs Store Administrator - Scandinavian Designs Santa Rosa, CA -- Administrative Scandinavian Designs is a home furnishings retail destination rooted in our love for modern design and quality craftsmanship. We are looking for a full-time--Store Administrator to work at our Santa Rosa, CA location.

The Store Administrator serves as the subject matter expert in all aspects of daily bookkeeping, recording keeping and other duties while demonstrating the highest level of accuracy and follow-through with assigned work. The Store Administrator serves as the point person to the HQ accounting team for all accounts payable questions and including entering biweekly payroll for the store. In addition to operational tasks, the Store Administrator works on the showroom floor in a front-facing, support position involving daily interaction with customers, team members and vendors. What You Will Do--

  • Greet our clients & customers and answer our phones in a prompt, professional and polite manner as part of our team.
  • Process sales transactions, service orders and refunds accurately and promptly; keep work organized.
  • --Provide excellent customer service in person and on the phone.
  • Assist in daily opening or closing procedures and administration for store consistent with policy and procedure.
  • Reconcile Daily Transaction Listing and other daily, weekly and monthly reports.
  • As designated, process biweekly payroll ensuring compliance with company policy and procedures in accord with local, state and federal laws.
  • Keep accurate payroll, PTO and absence records for each team member.
  • Understand and adhere to our company policy and procedures.
  • Exemplify a team approach and be open and honest in communication and help others when they need assistance.
  • Assist with showroom changes, tagging merchandise and help maintain displays and a clean and orderly showroom and backroom.
  • Balance daily cash and other media receipts. Make bank deposits and ensures store has enough change.
  • Be proficient in our company policy and procedures and help store staff with their questions to ensure compliance.
  • Support a safe work environment and process stores Safety Training, Incident, Workers Comp and injury reports.
  • In some locations this role will support warehouse efforts in the tracking of inventory.
  • Print and process vendor checks and stock checks.
  • Work with Sales Associates to ensure the prompt collection of bad debt.
  • Assist in the training and orientation of new team members.
  • Follow up over the phone with customers regarding incoming merchandise and deliveries.
  • Follow up with Associates regarding old open orders and old balances on aging report.
  • Other duties as assigned and working Monday - Friday. Who You Are
    • 18 years or older and possess/maintain a valid Driver's License in the location's state.
    • Experience in administrative duties and basic bookkeeping.
    • Demonstrated excellent customer service and communication skills and Retail and/or customer service experience preferred.
    • Able to read and understand work orders, shipping and receiving paperwork.
    • Strong computer skills, 10 Key with accuracy and comfortable with Microsoft Office Suite and Google Suite. Plus strong with organizing and maintaining digital files, HR software, CRM and Social Media platforms is a plus.
    • Very organized and detail oriented.
    • Our positions require successfully completing the pre-employment background check.
    • General office and fast paced retail store environment.
    • Use of office machines, PC, phones and fax.
    • Prolonged standing and sitting, walking in store and warehouse.
    • Working hours will include weekends and holidays and will require flexibility.
    • Some lifting, pushing and pulling of furniture up to 25lbs unassisted. Education: High School diploma or equivalent GED, 2-5 years' work experience in a related field for administration and or retail administration preferred.-- --
      Scandinavian Designs Furniture Offers:
      • Benefits - Medical, Dental, Vision, Employer-funded Health Savings Account (HSA)*
      • 401k with employer contribution
      • Work life balance - Paid Time Off (PTO)
      • Fun and rewarding work
      • Visually inspiring workplace
      • Family-oriented team environment
      • Regular schedule
      • Generous merchandise discount*Benefits eligibility depends on scheduled hours.
        --
        A family business 50+ years in the making, with over 30 furniture showrooms across the U.S., our sister-brands (Scandinavian Designs and Dania Furniture) are a contemporary home furnishings destination rooted in a love for Nordic culture, modern design and quality craftsmanship. We offer extensive product and sales training to facilitate career growth. Our compensation includes a competitive pay program, comprehensive health and retirement benefits.
        --
        We're an equal opportunity employer to all.

Keywords: Scandinavian Designs, Santa Rosa , Store Administrator - Scandinavian Designs, Other , Santa Rosa, California

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