Guest Experience Specialist
Company: Petco Animal Supplies, Inc.
Location: Santa Rosa
Posted on: February 22, 2021
|
|
Job Description:
C ome work at a place where innovation and teamwork come
together to support the most exciting missions in the world! What
you'll do: - Provide optimal guest experience services. - Assist
guests in the proper selection of merchandise in accordance with
their identified needs. - Demonstrate a high level of interest in
the welfare, health, and proper handling of all animals. - Perform
cashiering duties. - Perform related duties in support of the store
attaining its assigned sales goal. - Ensure merchandise is properly
stocked and priced. - Adhere to established operational guidelines
and store policies and procedures. - Evaluate guest inquiries and
as needed refers to Guest Experience Leader and/or Leader on Duty.
Key Accountabilities: The incumbent must be able to consistently
perform all the following duties and responsibilities with or
without a reasonable accommodation. - Ensures the health and
well-being of live animals by providing the correct care in
accordance with the established Petco standards, policies and
procedures including the completion of the hourly animal health
check and wellness cards. - Interacts professionally and
effectively through verbal and written communication with all
professional contacts with an emphasis on company interests. -
Provides prompt and courteous service to all Petco guests by
determining their needs and sharing product knowledge to suggest
the appropriate merchandise, and by effectively employing
suggestive selling techniques to increase individual sales. -
Demonstrates knowledge in nutrition, Pals Rewards membership
sign-up, Welcome to the Family and effective suggestive selling
techniques to increase sales. - Ensures an exceptional guest
experience for all Omni-channel initiatives, to include but not
limited to Instacart, Extended Aisle and Repeat Delivery. -
Performs all aspects of point-of-sale service, e.g. cash sales,
credit and check sales, returns and exchanges. Performs the daily
balance of cash drawer as necessary. - Assists in stocking and
facing merchandise according to established standards. - Completes
cash register transactions as well as guest carry-out service
consisting of merchandise weighing up to but not exceeding 50
pounds per trip. - Adheres to loss prevention policies. - Assists
in the loading, unloading and stocking of merchandise according to
established procedures, in order to ensure that the store is well
stocked and that inventory counts are accurate. - Ensures that
store animals, birds, reptiles and fish receive the highest quality
care, maintained in habits that are clean, safe, and secure, and
that all reasonable and required steps are taken to maintain their
good health. - Alerts store leaders immediately if any animal,
reptile, bird or fish is in need of medical attention or other
special care. - Performs routine housekeeping tasks as required to
maintain the professional image and appearance of the store, to
include sweeping/mopping the floors, dusting, washing the windows,
facing the merchandise on the shelves, restroom maintenance, etc. -
Assists store leadership in the opening/closing of the store as
needed, to include the accurate completion of required paperwork. -
Participates in the completion of quarterly and annual physical
inventory counts. - Adheres to and promotes established safety
procedures and maintenance of clean, safe and healthy environment
for store partners, guests and animals. - Performs special projects
as assigned. Supervisory Responsibility: None. Work Environment:
The majority of job duties are conducted indoors, although
merchandise receiving, merchandise carry-outs, or stock balancing
will require leaving the store briefly. This position requires
bending, kneeling, moving merchandise and standing for long periods
of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing
material handling equipment. Improper use of safety equipment
and/or not following proper lifting techniques may pose of risk of
injury to customers, pets, and store personnel. Follow all safety
precautions and procedures. Petco Animal Supplies, Inc. is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, age, protected veteran status, or any other
protected classification. Petco Animal Supplies, Inc. is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, age, protected veteran status, or any other
protected classification. If you are a returning visitor who has an
existing account, please click here . Current PETCO Partners
Current Partners can explore internal opportunities by logging in
to PetNet.
Keywords: Petco Animal Supplies, Inc., Santa Rosa , Guest Experience Specialist, Other , Santa Rosa, California
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsList your Garage or Parking Space - $300/mo - Less than Part Time Description: Neighbor Parking Storage Host Rent out your parking space or your garage and earn 4,000 / year We are looking for side hustlers and passive income lovers to join Neighbor as independent hostsNeighbor (more...) Company: Neighbor.com Location: San Rafael Posted on: 02/26/2021 Cleanroom Assembler (Swing) Description: Description:AssemblyProductionTesting ProductsTroubleshootSkills:Assembly, Mechanical, Hand tool, Production, Mechanical assemblyTop Skills Details:Assembly, Mechanical, ProductionAdditional Skills (more...) Company: Aerotek Location: Rohnert Park Posted on: 02/26/2021 Asbestos Abatement Supervisor Description: The Asbestos Abatement Supervisor must be able to work in compliance on remediation and industrial maintenance projects. They must adhere to and maintain strict compliance with corporate/office policies (more...) Company: ATI Restoration, LLC Location: Petaluma Posted on: 02/26/2021 Lot Associate Description: Job DescriptionLot Associates assist customers with the loading of their vehicles and also monitor Company: The Home Depot Location: Rocklin Posted on: 02/26/2021 Speculative Application Description: Are you interested in joining the Felder Group USA team As a rapidly growing company, we are always interested in having new faces join us on our journey br br Who is Felder Group USA br br (more...) Company: Felder Group USA Location: West Sacramento Posted on: 02/26/2021 Formulations Chemist Description: The successful research associate candidate will be responsible for formulation and process development of drug products throughout the development pipeline. The job function requires basic hands on with (more...) Company: Aerotek Location: San Rafael Posted on: 02/26/2021 IT - Solution Architect with Utility Domain Description: Hello, Greetings from Ampcus Inc.Ampcus is a technology services consulting company.Ampcus Inc. is a Global leader in end-to-end IT Business Solutions and Services with latest technologies. We are listed (more...) Company: Ampcus Inc Location: San Ramon Posted on: 02/26/2021 Senior Gameplay Scripter Description: JOB TITLE: Senior Gameplay Scripter br br LOCATION: Novato, USA br br REPORTS TO: Design Director br br CONTRACT: Perm br br What We Need br br We are looking for a world class game (more...) Company: Hangar 13 Location: Novato Posted on: 02/26/2021 Customer Service & Sales - Part Time Description: When you join Verizon Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We're a diverse network of (more...) Company: Verizon Location: San Rafael Posted on: 02/26/2021 Postal Window Clerk Description: Window Service Clerk: br Join the US Postal Service in less than 2 weeks, and be a valued team member in one of America's largest, most prestigious, and highest paid work forces. The average postal (more...) Company: Postal Job Placement Location: San Ramon Posted on: 02/26/2021 |