Full time | Care Navigators On Demand | United States
Posted On 05/24/2019 Job Information Industry
Job Description Job Summary :
Responsible and accountable for providing overall leadership and
management of care management throughout the hospital. Responsible
for directing the activities of care coordination team to assure
patient needs are met. Demonstrates the ability to assess, plan,
implement and evaluate the care of patients of the following ages:
pediatric, adolescent, adult, geriatric so as to treat the
patients’ human responses through integration of the physical,
psychological, sociocultural, and spiritual dimensions of healing.
Directs appropriate utilization of resources and achievement of
clinical and financial outcomes.
Responsible for daily operations of care management to hospital
Responsible for management and coordination of Behavioral Health
services for SJHS Sonoma County.
Responsible for oversight of transitional care/CARE Network
post-acute program and staff.
Responsible for participation and implementation of Population
Health/Clinical programs and objectives throughout continuum of
Performs annual review/revision of Care Management/CARE Network
Department Policy and Procedure Manuals.
Provides input regarding annual budget and ensures budgetary
compliance on a monthly and annual basis.
Assumes responsibility for departmental compliance and
interdisciplinary compliance with all JCAHO, Title XXII, and
Manage human resources issues including progressive disciplinary
actions when necessary, oversees staffing and scheduling.
Responsible for orientation, training, supervision, and evaluation
of Care Management and Population Health/Clinical personnel.
Ensures patient, employee, physician and customer satisfaction.
Develops and promotes effective communication.
Sets and submits measurable, achievable dept goals. Sets
expectations, develop plans, and manages the process to assess,
improve, and maintain the quality of the organization’s governance,
management, clinical and support activities.
Assists the Director of Care Management in special projects
Performs other duties as assigned.
Knowledge / Skills / Experience:
Advanced skills in Care management
Knowledge of Title XXII and JCAHO requirements
Effective interpersonal skills
Strong organizational skills and ability to effectively present
written and verbal information
Knowledge of regulatory requirements necessary to integrate into
patient care delivery system
Demonstrates knowledge, judgment and organizational abilities to
meet the needs of the patients served
Demonstrates and models professionalism, critical
thinking/judgment and partnership in all interactions
Demonstrates knowledge and accountability for fiscal aspect of
department operations; develops and monitors operational budget and
productivity measurements; submits and justifies capital budget
Requirements Education: BA or BS degree in healthcare related
field. RN/BSN/Masters preferred.
Experience: 2 years case management experience. One (1) year of
License/Certification: Current CA Registered Nurse (RN) license
Certificate in Care Manager (CCM) or Accredited Care Manager
Care Navigators On Demand is an Equal Opportunity Employer and
does not discriminate on the basis of race or ethnicity, religion,
sex, national origin, age, veteran disability or genetic
information or any other reason prohibited by law in