Cardiac & Vascular Service Line Regional Director - Northern
California Reporting to the Regional Chief Strategy Officer,
the Regional Cardiac & Vascular Service Line Director -
Providence St Joseph Health, Northern California is
accountable for leadership, direction and implementation of Cardiac
& Vascular Services (Medical and Surgical Cardiology, Vascular
Surgery, and Interventional Radiology) for St. Joseph Health,
Northern California (NorCal). Working in collaboration with and
maintaining a matrixed reporting relationship to the Regional Chief
Medical Officer and Regional Chief Operating Officer, the Director
will lead the effort to standardize care delivery, improve clinical
quality and outcomes across the Region; reduce clinical and
practice variation; improve operations and financial performance;
and develop and implement key strategies included on the NorCal
Regional Integrated Strategic & Financial Plan (ISFP). The Director
will also partner with dyad physician and operational leadership
and focus on the following key responsibilities:
Transform delivery of clinical care – Develop and implement
services and program strategies that provide an exceptional
patient-centered experience by developing a seamless care delivery
system and innovative care models to improve quality outcomes,
reduce unnecessary clinical variation and improve coordination
across the continuum.
Create alignment with physicians and clinicians – Create and
implement internal and external provider alignment strategies that
strengthen seamless and innovative care delivery and achieve the
Quadruple Aim: improved quality, affordability, customer experience
and work life balance of clinicians and staff.
Thrive under new reimbursement models – Collaborate with the
Regional payor contracting team to develop program strategies and
partner with payers, purchasers and providers to develop
reimbursement models that advance seamless and innovative care
delivery by rewarding quality, care coordination and value.
Enhance access by improving affordability – Develop and
implement program strategies to enhance access to care and improve
health care affordability by providing value-based care across the
continuum and reducing overall administrative and care delivery
Grow to meet community needs – Create and implement strategies
to serve more people throughout the continuum of care via
appropriate growth and development of programs and services in
existing and new markets. This includes potential pursuit and
development of academic and community partnerships with other
In collaboration with Regional, Ministry, physician and
operational leadership and other key stakeholders, develop and
successfully implement Regional strategies for Cardiac & Vascular
Services (to be included in the ISFP) including distribution of
clinical services, ministry and market-specific growth plans,
capital planning and resource allocation across the continuum.
Develop and implement a physician alignment and growth strategy
across the Region for Cardiac & Vascular Services including medical
foundations, medical groups, IPAs, and independent practices.
Collaborate with operating teams and clinical leaders to assure
the effective and efficient delivery of services including patient
throughput, patient experience, physician engagement and
satisfaction, quality outcomes, workforce planning, caregiver
engagement and standardization.
Develop and oversee Cardiac & Vascular Services operating and
capital budgets across the Region.
Develop and maintain a Regional balanced scorecard to monitor
and measure key performance goals and outcomes, including Quadruple
Aim goals, program growth, physician alignment, financial
performance and other goals that may be established. Align regional
goals with PSJH clinical institute executive and other metrics.
In collaboration with Regional and System collaboratives,
develop and implement evidence-based, best practice clinical
protocols across the Region to improve health outcomes across the
continuum. Work with key administrative and physician leaders to
Collaborate with the Regional payor contracting team to develop
new financing models to connect program strategies in support of
affordability, high quality and coordination of care (e.g., bundled
Collaborate with Community Health Investment, Population Health,
and physician leaders to develop and implement Patient-Centered
Medical Home models for complex and/or chronic care patients.
Develop and coordinate program strategies for delivery of
outreach services, including telehealth.
As administrative dyad lead, represent the Clinical Institute
and service line on key System, Region and Ministry committees to
formulate strategies and tactics to achieve identified goals and
In collaboration with the Clinical Institute, Strategic Services
and marketing, establish priorities for program marketing
development and outreach designed to support growth.
Assure that all regulatory requirements for the Cardiac &
Vascular Services are within compliance.
Required qualifications and education for this position
Bachelor's Degree in Healthcare Management or Business
Administration, or a related field.
Five (5) years regional or hospital experience in business
development, planning, operations or equivalent.
Must possess Strategic Planning, Business Development, and
Must be a team player with strong interpersonal and
communication skills; track record of developing collaborative and
effective working relationships with physicians, clinicians,
management, colleagues and peers; ability to motivate, lead and
influence others to successfully implement key operational and
clinical improvements, strategies and tactics.
Advanced problem-solving skills with a strong ability to conduct
strategic analysis, inclusive of the development of financial
models and internal/external research to support business
decisions. Advanced computer skills to present information in a
Strong understanding and knowledge of emerging health care
trends, market and technology trends, including influencing growth,
utilization and delivery of Cardiac & Vascular Services.
Advanced communication and interpersonal skills that enable
comfortable interaction with senior executives, boards, physicians,
peers, caregivers, community sectors and outside vendors.
Leadership skills including ability to prioritize and organize
work; flexibility and agility to process information and adapt
quickly to a changing healthcare environment; create goals and
accountability; lead projects from concept to implementation; and
achieve results. Strong ability to organize and prioritize in a
fast-paced, rapidly changing environment with success at
simultaneously managing a variety of complex projects.
Must be able to assume a high degree of independent functioning,
demonstrating prudent decision making, autonomy and
Self-motivated individual with ability to independently judge,
prioritize and accomplish major job duties and responsibilities.
Comfortable in a complex matrix structured organization.
Prior success in treating all information and data within the
scope of the position with appropriate confidentiality and
Ability to cooperate fully in all risk management activities and
Preferred qualifications and educations for this position
Master’s Degree in Healthcare Administration, Business
Administration or comparable degree.
Experience with strategy, planning, physician relations
The people of St. Joseph Health have worked for 53 years to
improve health and quality of life in California's North Bay
region, starting in Sonoma County, where the Sisters of St. Joseph
of Orange opened the doors of Santa Rosa Memorial Hospital in 1950.
Today, we continue the mission begun by the Sisters and continued
through the St. Joseph Health Ministry of extending the healing
ministry of Jesus to those we serve through an integrated spectrum
of primary, urgent, acute, outpatient, palliative care and regional
referral services. Sonoma County entities aligned with St. Joseph
Health include the 278-bed Santa Rosa Memorial Hospital, the
region's only Level II trauma center, as well as the 80-bed
Petaluma Valley Hospital. Our services also encompass three Urgent
Care centers, Hospice of Petaluma, Memorial Hospice and North
County Hospice, the Annadel Medical Group, as well as the St.
Joseph Home Care Network. We act as a regional referral hub for
outlying hospitals, while also providing outpatient behavioral
health care, education to promote health and prevent chronic
disease, rehabilitation, oral health care, community benefit
programs, and more, all fostering health and quality of life
throughout the area.
St. Joseph Health provides equal employment opportunities (EEO)
to all employees and applicants for employment without regard to
race, color, religion, sex, national origin, age, disability or
genetics. In addition to federal law requirements, St. Joseph
Health complies with applicable state and local laws governing
nondiscrimination in employment in every location in which the
company has facilities. This policy applies to all terms and
conditions of employment, including recruiting, hiring, placement,
promotion, termination, layoff, recall, transfer, leaves of
absence, compensation and training..
Positions specified as “on call/per diem” refers to employment
consisting of shifts scheduled on as “as needed basis” to fill in
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