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Director - Sales/Business Process Improvement Director,
Sales/Business Process Improvement
This position is responsible for ensuring that sales process
excellence is incorporated into all Global Sales Automation
Solutions. The candidate will work collaboratively with
salespeople, sales leadership, business stakeholders, UX / UI
specialists, and system engineers to ensure that people, process,
and technology elements are incorporated in the tools that enable
ADP’s field and inside sellers. We are looking for a creative
problem solver with strong analytical, customer, and people skills
that can work cross-functionally and lead in a matrix environment
to deliver measurable business outcomes.
In the Global Sales Automation Organization, we aspire to
constantly improve tools and technologies that drive our seller’s
productivity (efficiency and effectiveness) and enhance the sales,
partner, and customer experience.
Discovery and Needs Identification
Regularly conduct sales roundtables to identify process pain
points, barriers to tool adoption, and opportunities to lean,
standardize and innovate sales processes.
Work with process and product owners to share findings and
accelerate related tool enhancements.
Perform statistical analysis to understand and quantify sales
challenges and areas for improvement.
Perform on-going assessment to validate business impact of
automation deliverables and/or identify areas of further
Develop business cases to justify larger automation projects and
Process Simplification and Standardization
Lead strategic sales productivity projects by leveraging a Lean
Six Sigma DMAIC or similar methodology.
Perform process mapping exercises to (current and future state)
lean and standardize selling processes across geographies and
business units (BUs).
Conduct customer journey workshops to identify innovative ways
improve key sales processes and business outcomes.
Work with internal organizations to share industry, technology
and sales best practices.
Liaise with external consultants on strategic, company
initiatives that rely on Sales Automation capabilities.
Collaborate with Global Sales Operations and Selling
organizations to ensure successful deployment and change management
of Sales Automation projects.
Ensure that projects align with strategic objectives and are
prioritized based upon anticipated business benefit.
Ensure that process, tool and data enhancements remain lean,
sales relevant, and effective post launch.
Master’s Degree / Advanced degree preferred
Minimum of six years of sales or sales operations experience –
quota carrying experience is a plus
Minimum of three years leading transformation initiatives with
successful business outcomes
Demonstrated success in organizational alignment and change
Demonstrated success in leading virtual and matrixed teams
Consulting experience is a plus
International experience is a plus
Software in the Cloud. Experts on the Ground:
ADP powers the working world with comprehensive solutions that
drive business success. Consistently named one of the “Most Admired
Companies” by FORTUNEÂ® Magazine, and recognized by ForbesÂ® as one
of “The World’s Most Innovative Companies,” ADP has over a
half-million clients around the globe and 65 years of experience as
one of the largest providers of human capital management solutions
At ADP, we believe that diversity fuels innovation. ADP is
committed to equal employment opportunities regardless of race,
color, genetic information, creed, religion, sex, sexual
orientation, gender identity, lawful alien status, national origin,
age, marital status, non-job related physical or mental disability,
or protected veteran status. We support an inclusive workplace
where associates excel based on personal merit, qualifications,
experience, ability, and job performance.
ID #5091 Location Roseland, NJ 07068, United States Industry
Operations Type Full Time Role Director - Sales/Business Process
Improvement Career Level Presence Office
Required Skills Here’s an overview qualifications you need for
this job. Communication Organizational Job Related
Salary & Benefits Here’s what you get. Full Time /Month
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