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Director - Sales/Business Process Improvement

Company: National Black MBA Association
Location: Santa Rosa
Posted on: September 12, 2020

Job Description:

1833 Jobs | 8201 Members | 9 Black Access Companies

Director - Sales/Business Process Improvement Director, Sales/Business Process Improvement

This position is responsible for ensuring that sales process excellence is incorporated into all Global Sales Automation Solutions. The candidate will work collaboratively with salespeople, sales leadership, business stakeholders, UX / UI specialists, and system engineers to ensure that people, process, and technology elements are incorporated in the tools that enable ADP’s field and inside sellers. We are looking for a creative problem solver with strong analytical, customer, and people skills that can work cross-functionally and lead in a matrix environment to deliver measurable business outcomes.

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In the Global Sales Automation Organization, we aspire to constantly improve tools and technologies that drive our seller’s productivity (efficiency and effectiveness) and enhance the sales, partner, and customer experience.

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Responsibilities:

Discovery and Needs Identification

Regularly conduct sales roundtables to identify process pain points, barriers to tool adoption, and opportunities to lean, standardize and innovate sales processes.

Work with process and product owners to share findings and accelerate related tool enhancements.

 Analysis

Perform statistical analysis to understand and quantify sales challenges and areas for improvement.

Perform on-going assessment to validate business impact of automation deliverables and/or identify areas of further improvement.

Develop business cases to justify larger automation projects and transformation initiatives.

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Process Simplification and Standardization

Lead strategic sales productivity projects by leveraging a Lean Six Sigma DMAIC or similar methodology.

Perform process mapping exercises to (current and future state) lean and standardize selling processes across geographies and business units (BUs).

Conduct customer journey workshops to identify innovative ways improve key sales processes and business outcomes.

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Internal Consulting

Work with internal organizations to share industry, technology and sales best practices.

Liaise with external consultants on strategic, company initiatives that rely on Sales Automation capabilities.

Collaborate with Global Sales Operations and Selling organizations to ensure successful deployment and change management of Sales Automation projects.

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Governance

Ensure that projects align with strategic objectives and are prioritized based upon anticipated business benefit.

Ensure that process, tool and data enhancements remain lean, sales relevant, and effective post launch.

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Qualifications:

Education

Bachelor’s Degree

Master’s Degree / Advanced degree preferred

Experience

Minimum of six years of sales or sales operations experience – quota carrying experience is a plus

Minimum of three years leading transformation initiatives with successful business outcomes

Demonstrated success in organizational alignment and change management

Demonstrated success in leading virtual and matrixed teams

Consulting experience is a plus

International experience is a plus

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Software in the Cloud. Experts on the Ground:

ADP powers the working world with comprehensive solutions that drive business success. Consistently named one of the “Most Admired Companies” by FORTUNE® Magazine, and recognized by Forbes® as one of “The World’s Most Innovative Companies,” ADP has over a half-million clients around the globe and 65 years of experience as one of the largest providers of human capital management solutions world-wide.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job related physical or mental disability, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

ID #5091 Location Roseland, NJ 07068, United States Industry Operations Type Full Time Role Director - Sales/Business Process Improvement Career Level Presence Office

Required Skills Here’s an overview qualifications you need for this job. Communication Organizational Job Related

2 Languages

(Native)

Salary & Benefits Here’s what you get. Full Time /Month

Company Information A Brief Overview of the Company which posted this job offer Search About NBMBAA Chicago Chapter The mission of this great Organization is dedicated to establishing partnerships that result in the creation of intellectual and economic wealth in the black community.

Keywords: National Black MBA Association, Santa Rosa , Director - Sales/Business Process Improvement, Other , Santa Rosa, California

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