Desktop Support / Helpdesk Support - Santa Rosa, CA - Contract to Hire
Company: R Systems, Inc.
Location: Santa Rosa
Posted on: August 1, 2020
Title Helpdeskdesktop Support Duration 4 months C2H Location
Santa Rosa, CA Rate 26hr - 28hr Responsibilities Responsible for
the maintenance, configuration, and reliable operation of computer
systems, network servers, and virtualization. Install and upgrade
computer components and software, manage virtual servers, and
integrate automation processes. Troubleshoot hardware and software
errors by running diagnostics, documenting problems and
resolutions, prioritizing problems, and assessing impact of issues.
Provide documentation and technical specifications to IT staff for
planning and implementing new or upgrades of IT infrastructure.
Perform or delegate regular backup operations and implement
appropriate processes for data protection, disaster recovery, and
failover procedures. Lead desktop and helpdesk support efforts,
making sure all desktop applications, workstations, and related
equipment problems are resolved in a timely manner with limited
disruptions. Responsible for capacity, storage planning, and
database performance. Qualifications Associate or Bachelor's degree
in Computer Science, Information Technology, System Administration,
or a closely related field, or equivalent experience required. 3-5
years of database, network administration, or system administration
experience. System administration and IT certifications in Linux,
Microsoft, or other network related fields are a plus. Working
knowledge of virtualization, VMWare, or equivalent. Strong
knowledge of systems and networking software, hardware, and
networking protocols. Experience with AWS, preferred. A proven
track record of developing and implementing IT strategy and plans.
Strong knowledge of implementing and effectively developing
helpdesk and IT operations best practices, including expert
knowledge of security, storage, data protection, and disaster
recovery protocol For more information, feel free to call Vivek
mailto R Systems Inc specialized IT Services Solutions and
IT-enabled Services provider catering to a wide range of global
customers. We are endowed with some of the industryrsquos highest
quality certifications and standards, including CMMI Level 5, PCMM
Level 5, ISO 270012005 and ISO 90012008. Our strength lies in our
quality procedures, delivery and operational excellence,
customer-centric approach, intellectual capital, and culture of
innovation. With a rich legacy spread over two decades, we generate
Value that helps organizations transcend to higher levels of
efficiency and growth.
Keywords: R Systems, Inc., Santa Rosa , Desktop Support / Helpdesk Support - Santa Rosa, CA - Contract to Hire, Other , Santa Rosa, California
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