SantarosaRecruiter Since 2001
the smart solution for Santa Rosa jobs

Donor Relations Specialist - Santa Rosa, CA

Company: Vitalant
Location: Santa Rosa
Posted on: January 16, 2020

Job Description:

Since 1941, Vitalant (formerlyknown as Blood Centers of the Pacific) has proudly served as a leader in theblood banking industry. We are a globally-recognized leader in bloodtransfusion medicine. Working at Vitalant is more than a job, it is a chance to bepart of something bigger than yourself. If you are inspired to make an impactand are passionate about playing a vital role in our dedicated team, then weencourage you to consider a career at Vitalant. Our shared mission to save and improvethe lives of others is our greatest strength. Every day, we empower others toact on their urge to help. We are inspired by ordinary people doingextraordinary things. PRIMARY PURPOSE: Under direct supervision, this position is responsible for customer service to donors for the purpose of increasing donor frequency and maintaining donor retention. DUTIES AND RESPONSIBILITIES:

  • Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.
  • Assures quality customer service to all customers.
  • Retains current donors by rebooking donation appointments.
  • Explains and/or enrolls donors in frequent donor programs.
  • Assists Donor Services staff with donor flow, monitors wait times, and communicates with donors and/or staff regarding wait times.
  • Educates donors on pertinent issues (e.g. the donation process, blood needs, blood components, etc.)
  • Converts donors to automated and other new collection technologies to optimize the donation opportunity.
  • Assists donors, blood center staff and coordinators in resolving customer service issues.
  • Administers customer service and marketing surveys to donors.
  • Collects data and prepares reports, as assigned and performs other clerical duties, as needed.
  • Presents promotional gift items and recognition; monitors and replenishes promotion inventory, as required.
  • Performs all other duties, at the discretion of management, as assigned. REQUIREMENTS: Knowledge/ Education High school graduate or GED required. Licenses/ Certifications None. Experience One year experience in related field required. Skills/Abilities
  • Able to work in a team environment.
  • Strong customer service skills and ability to analyze customer-related situations and take appropriate action.
  • Effective communication skills, both verbally and in writing.
  • Able to maintain confidentiality.
  • Good working knowledge of PC software preferred. Vitalantis an equal opportunity employer: EEO/Minorities/Females/Disabled/Veterans/OtherProtected Groups Ourorganization participates in E-Verify Allcandidates who receive a conditional offer of employment will be required toundergo a pre-employment drug test in accordance with the Company's establishedguidelines.

Keywords: Vitalant, Santa Rosa , Donor Relations Specialist - Santa Rosa, CA, Other , Santa Rosa, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Seasonal Jobs - Drive with Lyft - Make $2350 in your First Month, Guaranteed
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be your (more...)
Company: Lyft
Location: San Rafael
Posted on: 01/20/2020

Full Time Work - Drive For Lyft, Make $2350 in your First Month, Guaranteed
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be your (more...)
Company: Lyft
Location: San Rafael
Posted on: 01/20/2020

CDL A - Company OTR Driver - 1+ yr EXP Req (San Rafael)
Description: OVER THE ROAD COMPANY DRIVERS IN OAKLAND, CAPacific Drayage Services is seeking OTR Company Drivers for our Oakland, CA Terminal.Join a Stable Company with Consistent Freight Get Paid 1,000 sign on bonus. (more...)
Company: IMC Companies - PDS - Pacific Drayage Services
Location: San Rafael
Posted on: 01/20/2020


Find roofing jobs on Thumbtack. Sign up & start getting leads.
Description: Thumbtack--- has been trusted by roofers across the country to help grow their business. Customers come to Thumbtack to get all kinds of roof installation or repair jobs done. That means your jobs can (more...)
Company: Thumbtack
Location: San Rafael
Posted on: 01/20/2020

Lyft Driver - No Experience Needed
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be your (more...)
Company: Lyft
Location: San Rafael
Posted on: 01/20/2020

Work From Home Jobs - Drive with Lyft - Make $2350 in your First Month, Guaranteed
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be your (more...)
Company: Lyft
Location: San Rafael
Posted on: 01/20/2020

Weekend Jobs - Drive with Lyft - Make $2350 in your First Month, Guaranteed
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be your (more...)
Company: Lyft
Location: San Rafael
Posted on: 01/20/2020

Flexible Hours - Lyft Driver
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app. Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be your (more...)
Company: Lyft
Location: San Rafael
Posted on: 01/20/2020

Substitute Teacher
Description: Swing Education is looking for motivated and passionate substitute teachers in San Rafael, CA and its surrounding areas to join our community. With Swing, you''ll have the opportunity to work with students (more...)
Company: Swing Education
Location: San Rafael
Posted on: 01/20/2020

Physical Therapist - Rehab
Description: Physical Therapist Rehab Location: SAN RAFAEL, CA Job ID: 38670 Start Date: 2020-01-20 End Date: 2020-04-19 Status: open Description Physical Therapist Rehab Center Job Summary: A Rehab (more...)
Company: Preferred Healthcare Staffing
Location: San Rafael
Posted on: 01/20/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Santa Rosa RSS job feeds