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IT Systems Specialist II

Company: County Of Sonoma
Location: Santa Rosa
Posted on: January 14, 2020

Job Description:

Working in the Clerk-Recorder-Assessor and Registrar of Voters Office, the IT Systems Specialist II is an essential team member who supports a variety of systems across multiple divisions of the department. This position is responsible for:

  • Business Systems Analysis - Working collaboratively with staff, vendors, and other providers on systems design and the feasibility of proposed solutions; performing, documentation, and implementation of new functionality and processes; and identifying potential process improvements using automation and integration
  • Systems Administration - Coordinating and performing a wide range of department-specific software installations or upgrades, that may include designing, configuring, and deploying web, database, and application components; working directly with technical resources, end-users, outside departments, and vendors to troubleshoot and resolve system/networking issues
  • Reports and Metrics - Working closely with stakeholders to analyze, create, develop, and manage complex data reports, data-related applications, and dashboards to visualize departmental goals and objectives
  • General Administration - Continuous collaboration with stakeholders to ensure system functionality meets the department's business processes and operational procedures; creating detailed project plans and task lists; and performing help desk related duties and responsibilities The ideal candidate has:
    • Experience in systems analysis and implementation, third-party software integration, project management, and programming
    • Excellent business acumen skills and the ability to recommend improvements based on organizational needs and objectives
    • Knowledge of relational databases and tools, including SQL server support
    • A proven track record of working collaboratively, in a team environment, and cross-training technical staff in areas of responsibility
    • A customer-focused orientation with the ability to understand the needs of a diverse user base in order to develop systems and processes that effectively meet their needs
    • Effective oral and written communication skills Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits' including:
      • An annual Staff Development/Wellness Benefit allowance up to $500 and ongoing education/training opportunities
      • Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
      • Significant portion of health care premiums paid by the County and access to several health plan options
      • County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits
      • Retirement fully integrated with Social Security
      • May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment
      • Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) The Civil Service title for this position is Department Information Systems Specialist II. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. County employees who wish to be considered for future positions should consider applying to this recruitment. Application submissions require the supplemental questionnaire be completed. Minimum Qualifications Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include:Education: The equivalent to completion of twelve semesters or eighteen quarter units in information systems, computer science or closely related field; andExperience: Two years of experience in developing and maintaining information technology systems in a multi-platform information systems environment, including at least one year of experience developing and/or modifying applications.
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Keywords: County Of Sonoma, Santa Rosa , IT Systems Specialist II, Other , Santa Rosa, California

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