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Probation Legal Processor I

Company: County of Sonoma
Location: Santa Rosa
Posted on: January 19, 2023

Job Description:

Position Information

The Probation Department seeks a detail-oriented individual with excellent customer
service skills for their Legal Processor I position.

Starting salary up to $23.67/hour ($49,402/year), a cash allowance of $600/month, and a competitive total compensation package!

Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits including:

Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
With time and good performance, the opportunity for career advancement to Legal Processor II (salary up to $56,247/annually)
Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
County paid 100% premium contribution for the majority of employee-only and employee + family health plan options
An annual Staff Development/Wellness Benefit allowance of up to $500 and ongoing education/training opportunities
County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits
Retirement fully integrated with Social Security
May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment
About the Position

In the Probation Department, Legal Processors work with a diverse customer base that includes the public, attorneys, law enforcement officials, and court personnel answering a variety of questions regarding department services and operations. They assist Probation Officers with various clerical duties such as typing, preparing, confirming, copying, distributing, and filing a variety of material including court documents. Additional responsibilities include:

Opening the front lobby area, restocking information pamphlets, maintaining the seating area, and organizing interview rooms
Gathering and delivering documents to the Court and other County departments
Processing client payments
Preparing daily court calendars
Assisting at front desk as needed
Providing customer service to visitors in-person, electronically, and over the phone
Receiving and processing mail, including time-sensitive legal documents
The ideal candidate will be a self-motivated individual, who enjoys learning new information and processes and working in a collaborative, team environment. They also bring:

Experience working with the public in a customer service environment
Experience using Microsoft Office applications such as Excel, Outlook, and Word and completing data entry tasks
The ability to work with a diverse customer base
A flexible mindset in order to shift gears quickly and work in a fast-paced work setting
Patience, positivity, empathy, and a sense of humor
Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory.

This recruitment is being conducted to fill a Probation Legal Processor I position in the Probation Department. This recruitment may also fill other full-time, part-time, and extra-help positions that may occur during the active status of the employment list. Qualified county employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Legal Processor I.

APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.

Minimum Qualifications

Education and Experience: Any combination of education and work experience which would provide an opportunity to acquire the knowledge and abilities listed herein. Normally, one year of clerical work experience in an office providing substantial customer service would provide this opportunity.

Special Skill Requirement: The ability to type at a corrected speed of 45 words per minute may be required for some assignments.

Background Requirements: Applicants for some assignments must successfully complete a thorough background investigation.

License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.

Knowledge, Skills, and Abilities

Considerable knowledge of: basic arithmetic, English grammar, vocabulary, spelling, punctuation, and composition.

Working knowledge of: general clerical and office practices and procedures; word processing and other data processing programs used in business offices.

Ability to: understand, explain, and apply specific statutes, codes, laws, regulations, and procedures; maintain complex legal records, assemble materials and prepare reports; locate, identify and correct technical inaccuracies; work independently in performing assignment and in resolving problems and deviations; use independent initiative and discretion in organizing work and carrying out instructions within a structured environment; establish and maintain cooperative and harmonious relationships with judges, attorneys, litigants, law enforcement officials, other employees, and the general public; make accurate arithmetic calculations; operate a variety of office equipment.

Selection Procedure & Some Helpful Tips When Applying

Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.

Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.

APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.

Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.

The selection procedure will consist of the following examination:

An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria:

Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.

Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.

BACKGROUND INVESTIGATION

It is the policy of law enforcement and legal offices and departments, in the County of Sonoma, that candidates complete a thorough background investigation process prior to employment. This policy is imperative in order to keep the department's employees and the public safe and to maintain high standards in the law enforcement community. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.

The background investigation will include a thorough assessment of a candidate's personal, employment, educational, criminal, and credit history. The investigation may include but is not necessarily limited to: the use of prescription and/or other drugs, reports from former employers, friends, family members, educational institutions, law enforcement agencies, credit reports, court reports, public records search, and/or other relevant sources. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment.

All candidates will be required to take a pre-employment medical examination . click apply for full job details

Keywords: County of Sonoma, Santa Rosa , Probation Legal Processor I, Legal , Santa Rosa, California

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