the smart solution for Santa Rosa jobs

Desktop Support Roles - Santa Rosa

Location: Santa Rosa
Posted on: October 8, 2018

Job Description:

Desktop Support Professional needed in Santa Rosa
This is a Fulltime role for a Desktop Support professional sitting in Santa Rosa.  Looking for someone who is looking for a home, great client.  Needs an individual who has excellent Customer Services skills who wants to be the face of IT.
There is travel but not much and it is local to Northern CA.  You are mainly in Santa Rosa though.
What is your Job Purpose for this Technical Support Role in Santa Rosa?
To provide daily, on-site technical support at our communities, to include desktop, software and hardware support. Act as the designated IT contact person for a community. Ensure a high level of customer service.
General Accountabilities:
• Serve as tier 1 technical support for software and hardware
• Act as a the designated IT point of contact and communication resource for a community
• Escalate issues to the appropriate tier two support entity within or outside the organization as necessary
• Deploy hardware and software in coordination with IT and community resources
• Monitor, research, and resolve support tickets in a timely manner
• Maintain comprehensive documentation practices in help desk ticketing software
• Assist in administration of and become familiar with community-based technologies (including phone, POS and resident safety and security systems)
• Assist in the implementation of community-based IT projects as needed
• Maintain community IT asset documentation
• Support all communities, Senior Resources staff, home and community-based services staff, Care at Home staff and resident service coordinators as needed
• Adhere to and reinforce help desk policies and procedures on day-to-day basis
• Report to the Technical Support Supervisor
We look forward to reviewing your resume

Keywords: , Santa Rosa , Desktop Support Roles - Santa Rosa, IT / Software / Systems , Santa Rosa, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other IT / Software / Systems Jobs

Software Engineer, Android
Description: Want your work to be seen by millions of users around the world SmartNews has won numerous awards for its design and has been downloaded by more than 30 million people We're looking
Company: SmartNews, Inc.
Location: San Francisco
Posted on: 10/18/2018

Sr Deep Learning Software Development Engineer
Description: We are now looking for a Deep Learning Software Development Engineer: br br NVIDIA is hiring Senior Software Engineers for its GPU-accelerated deep learning platform team. Academic and commercial (more...)
Company: NVIDIA
Location: Santa Clara
Posted on: 10/18/2018

Software Sales Representative Concord 2058173
Description: We are looking for an Outside Sales Representative in San Francisco. About Us We are one of the largest IT solutions and Managed Services providers in North America We are an influential, growth-oriented (more...)
Company: NetHire
Location: Concord
Posted on: 10/18/2018

Senior Software Engineer Reliability
Description: RMS is looking for engineers that are fascinated by failure, and passionate about finding and solving problems in distributed systems. Do you like to exercise all possible ways complex systems fail and (more...)
Company: Risk Management Solutions (RMS)
Location: Newark
Posted on: 10/18/2018

Mobile/Patrol Officer - SUSA
Description: Employee Type: Full-Time/Part-Time Location: Walnut Creek, CA Job Type: Security Experience: Not Specified Date Posted: 10/14/2018 Job Description Job Code: Category: General Securitas provides (more...)
Company: Securitas
Location: Walnut Creek
Posted on: 10/18/2018

Software QA / Automation Engineer
Description: Description: We are looking for a Software QA engineer to plan and execute the full suite of testing activities through a period of rapid product and company growth, in close collaboration with Engineering, (more...)
Company: Vineti Inc.
Location: San Francisco
Posted on: 10/18/2018

Online Web Evaluator
Description: Online Web Evaluator We are looking for a On line Web Evaluator to join our team in the United States. As an evaluator, you are responsible for rating the content returned by search engines, using in-depth (more...)
Company: Mommy Jobs Online
Location: Newark
Posted on: 10/18/2018

2073 : PHP Developer with Drupal
Description: PHP Developer with Drupal-- Dublin, CA Contract: 12 months extension-- Job Requirement:
Company: Amiga Informatics Pvt Ltd
Location: Dublin
Posted on: 10/18/2018

PBX Operator
Description: Job Summary The PBX Operator will answer internal and external telephone calls in a friendly and courteous manner, direct calls through the hotel switchboard. Input wake up calls and messages in to the (more...)
Company: Interstate Hotels & Resorts
Location: Sacramento
Posted on: 10/18/2018

Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers. Our Software Engineers design, analyze and build (more...)
Company: Revature
Location: San Francisco
Posted on: 10/18/2018

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Santa Rosa RSS job feeds