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Sr. Division Systems Administrator

Company: First American Financial Corp.
Location: Santa Rosa
Posted on: April 6, 2021

Job Description:

Employment Category: Full Time - Regular Join our team! As a member of the First American family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889. We believe that our people are the key to the company's continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For-- list for the fifth consecutive year and to more than 50 regional Best Places to Work lists. For more information, please visit www.homewarranty.firstam.com Job Summary Essential Functions --- Receives work assignments through the "ticketing system" or from Lead Administrators and management.--- Performs server and storage hardware/software installation and maintenance tasks. These tasks range from standard in nature to moderately complex.--- May perform complex technical tasks with guidance from senior technical personnel.--- Installs and maintains infrastructure management tools.--- Provides standard problem identification and resolution support services.--- Uses infrastructure management tools to perform server/storage performance monitoring and capacity planning functions.--- Contributes to the design, development and implementation of departmental workflow processes and procedures.--- Provides guidance and support to internal and external customers on server/storage infrastructure services and workflow--- processes.--- Required to provide on-call support during off-duty hours on weekdays, weekends and holidays on a scheduled/rotating basis.--- Required to perform duties outside of normal work hours based on business needs. Requirements: --- Bachelor's degree or equivalent work experience--- A minimum of 3 years of hands-on technical experience supporting AWS, Azure Cloud environments--- At least 3 years of experience working with virtualization technologies such as VMware, Citrix or Hyper-V--- Strong working knowledge of AWS, Azure and other Cloud environments.--- Strong working knowledge of VMware or other virtualization technologies.--- Good working knowledge of current Microsoft Windows operating systems and associated components with proficiency in installation, maintenance and operational support in large scale enterprise environments. Storage Administrators: --- Good working knowledge of Storage Area Networks with proficiency in storage administration and management support in a large scale enterprise environment.--- General knowledge of Windows and UNIX/Linux operating systems as it relates to Storage Area Networks.--- Working knowledge of scripting languages or other tools to enable workflow automation.--- Working knowledge of infrastructure management tools specific to their area of technical expertise.--- Good analytical and problem solving skills to troubleshoot infrastructure problems specific to their area of technical expertise.--- Experience with any: Verint WFO, Jira Service Desk, Confluence. Administrative/Interpersonal Skills (All): --- Good organization skills to balance and prioritize work assignments.--- Good verbal and written communication skills.--- Ability to work as a member of a multi-cultural, multi-location team. License or Certifications: --- AWS Certification--- Microsoft Windows Operating System--- Storage Area Networking--- Infrastructure Management Tools--- VMware, Citrix, or Hyper-V technologies First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer. Returning users, access your profile or edit/update your resume. First American Title Insurance Company makes no express or implied warranty respecting the information presented and assumes no responsibility for errors or omissions. First American, the eagle logo, firstam.com, and First American Title are registered trademarks or trademarks of First American Financial Corporation and/or its affiliates.

Keywords: First American Financial Corp., Santa Rosa , Sr. Division Systems Administrator, IT / Software / Systems , Santa Rosa, California

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