SantarosaRecruiter Since 2001
the smart solution for Santa Rosa jobs

Desktop Support Roles - Santa Rosa

Location: Santa Rosa
Posted on: September 10, 2020

Job Description:

Desktop Support Professional needed in Santa Rosa
This is a Fulltime role for a Desktop Support professional sitting in Santa Rosa.  Looking for someone who is looking for a home, great client.  Needs an individual who has excellent Customer Services skills who wants to be the face of IT.
There is travel but not much and it is local to Northern CA.  You are mainly in Santa Rosa though.
What is your Job Purpose for this Technical Support Role in Santa Rosa?
To provide daily, on-site technical support at our communities, to include desktop, software and hardware support. Act as the designated IT contact person for a community. Ensure a high level of customer service.
General Accountabilities:
• Serve as tier 1 technical support for software and hardware
• Act as a the designated IT point of contact and communication resource for a community
• Escalate issues to the appropriate tier two support entity within or outside the organization as necessary
• Deploy hardware and software in coordination with IT and community resources
• Monitor, research, and resolve support tickets in a timely manner
• Maintain comprehensive documentation practices in help desk ticketing software
• Assist in administration of and become familiar with community-based technologies (including phone, POS and resident safety and security systems)
• Assist in the implementation of community-based IT projects as needed
• Maintain community IT asset documentation
• Support all communities, Senior Resources staff, home and community-based services staff, Care at Home staff and resident service coordinators as needed
• Adhere to and reinforce help desk policies and procedures on day-to-day basis
• Report to the Technical Support Supervisor
We look forward to reviewing your resume

Keywords: , Santa Rosa , Desktop Support Roles - Santa Rosa, IT / Software / Systems , Santa Rosa, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other IT / Software / Systems Jobs

Senior Technical Lead
Description: About ConduentConduent delivers mission-critical services and solutions on behalf of businesses and governments creating exceptional outcomes for its clients and the millions of people who count on them. (more...)
Company: Conduent
Location: Sacramento
Posted on: 09/25/2020

Full Stack Software Engineer 2
Description: Overview 10 10 Intuit is the global leader in financial management software where we have pioneered the shift to Virtual Platforms, cloud computing for consumers, small businesses and those that serve (more...)
Company: Intuit
Location: Sunol
Posted on: 09/25/2020

Ui Developer
Description: UI Developer - Angular Cognizant Interactive Cognizant is a strategic partner to the Fortune 2,000, helping the world's most influential companies to build software and solutions, empowering our clients' (more...)
Company: Cognizant Technology Solutions
Location: El Dorado Hills
Posted on: 09/25/2020

Database Administrator
Description: Seeking Database Administrators for local opportunities as well as across the United States. Job Responsibilities Install and maintain the performance of database servers. Develop processes for
Company: Strategic IT Staffing
Location: Sacramento
Posted on: 09/25/2020

Software Architect for Mobile Applications
Description: All Contractor personnel assigned to the project
Company: Kutir Inc
Location: Sacramento
Posted on: 09/25/2020

Senior Systems Engineer Information Security Engineer
Description: Senior Systems Engineer Information Security Engineer - City of SacramentoJOBPlease Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for (more...)
Company: City of Sacramento
Location: Sacramento
Posted on: 09/25/2020

Seasonal- Geek Squad Cadet, Appliances (Elk Grove) 349
Description: Job Description As a Cadet, you will travel via Geekmobile from the precinct to
Company: Best Buy
Location: Sacramento
Posted on: 09/25/2020

Sr .Net Developer
Description: Job DescriptionREQUIREMENTS A minimum of seven 7 years of experience in electronic data processing systems study, design, and programming. At least four 4 years of that experience must have been in (more...)
Company: Alten Calsoft Labs
Location: Sacramento
Posted on: 09/25/2020

Java Developer
Description: We are interviewing for a Java Engineer for a direct-hire opportunity in the Sacramento/Folsom area with an established company. If you're a Team-Player who is excited about new and emerging technology (more...)
Company: ConnectPoint Search Group
Location: Sacramento
Posted on: 09/25/2020

Description: Company DescriptionWe are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for (more...)
Company: US IT Solutions
Location: Sacramento
Posted on: 09/25/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Santa Rosa RSS job feeds