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Technical Specialist - Santa Rosa

Company: REI (Recreational Equipment Inc)
Location: Santa Rosa
Posted on: February 11, 2020

Job Description:

Technical Specialist - Santa RosaPAGE-BREAKPAGE-BREAKApplyPAGE-BREAKPAGE-BREAKSharePAGE-BREAKPAGE-BREAKPosted Date: Jan- 3-2020PAGE-BREAKPAGE-BREAKJob ID: 16725PAGE-BREAKPAGE-BREAKJob Function: Retail OperationsPAGE-BREAKPAGE-BREAKCity: Santa RosaPAGE-BREAKPAGE-BREAKState: California PAGE-BREAKPAGE-BREAKStore: Santa RosaPAGE-BREAKPAGE-BREAKWhat's cool about this jobPAGE-BREAKPAGE-BREAKWant to work on building and assembling REI equipment on a daily basis? Awesome, then keep on reading to learn more about our Technical Specialist role. Your primary responsibility would be for the assembly of bikes and snow sports equipment to REI and vendor standards delivering extraordinary service to customers both in the shop and on the retail floor. Here are the primary responsibilities of what you would do:PAGE-BREAKPAGE-BREAKAssembles, maintains and repairs action sports equipment meeting REI and/or/vendor standardsPAGE-BREAKPAGE-BREAKAssesses customer needs and confirming service and product meets those needsPAGE-BREAKPAGE-BREAKChecking in and out shop and rental equipment based on REI standardsPAGE-BREAKPAGE-BREAKContributes to sales results by knowing REI products and services, accurately communicating product information and inventory response processesPAGE-BREAKPAGE-BREAKReports significant quality and safety issues to the Master or Certified TechnicianPAGE-BREAKPAGE-BREAKAssists with maintaining equipment and ensuring a clean, secure and safe work environmentPAGE-BREAKPAGE-BREAKSupport team's achievement of key goals through individual contributionPAGE-BREAKPAGE-BREAKPromote the benefits of REI MembershipPAGE-BREAKPAGE-BREAKBring your passion and expertisePAGE-BREAKPAGE-BREAKYou live and breathe REI equipment. You're a builder. You're a safety maven. At REI, the Technical Specialist is a critical role in the retail stores and has primary responsibility for the assembly, repairs, and maintenance of bikes and snow sports equipment to REI and vendor standards and to deliver extraordinary service to customers both in the shop and on the retail floor. Customers frequently interact with Technical Specialists to ensure their equipment is properly fitted and maintained for their outdoor adventures. Requirements of the Technical Specialist position include but are not limited to:PAGE-BREAKPAGE-BREAKBike maintenance and repair experiencePAGE-BREAKPAGE-BREAKSuccessful completion of certification required of the level the role, service advisor and any snow sports certifications required based on store assortment and customer needPAGE-BREAKPAGE-BREAKPrevious snow sports equipment and/or bike assembly experience or equivalent preferredPAGE-BREAKPAGE-BREAKInterest in working in a team environment committed to providing excellent sales and service experience while increasing sales through servicePAGE-BREAKPAGE-BREAKStrong attention to detailPAGE-BREAKPAGE-BREAKAbility to maintain open and positive relations with employees and customersPAGE-BREAKPAGE-BREAKInterest in developing own skills and knowledgePAGE-BREAKPAGE-BREAKAvailability to work a flexible schedule based on business needs, including evenings and weekendsPAGE-BREAKPAGE-BREAKAbility to periodically lift 40 poundsPAGE-BREAKPAGE-BREAKAt REI we offer an enviable work environment that has been recognized on the "100 Best Companies to Work For" list since the award's inception - 22 years in a row! Sure, we work hard, but it's balanced with time off to play-a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.PAGE-BREAKPAGE-BREAKWith more than 150 retail locations (and growing), REI offers unique competitive benefits to its more than 13,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.PAGE-BREAKPAGE-BREAKREI is an Equal Opportunity EmployerPAGE-BREAKPAGE-BREAKApplyPAGE-BREAKPAGE-BREAKBack to job searchPAGE-BREAKPAGE-BREAKShare

Keywords: REI (Recreational Equipment Inc), Santa Rosa , Technical Specialist - Santa Rosa, IT / Software / Systems , Santa Rosa, California

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