SantarosaRecruiter Since 2001
the smart solution for Santa Rosa jobs

Desktop Support Roles - Santa Rosa

Location: Santa Rosa
Posted on: January 14, 2020

Job Description:

Desktop Support Professional needed in Santa Rosa
 
This is a Fulltime role for a Desktop Support professional sitting in Santa Rosa.  Looking for someone who is looking for a home, great client.  Needs an individual who has excellent Customer Services skills who wants to be the face of IT.
 
There is travel but not much and it is local to Northern CA.  You are mainly in Santa Rosa though.
 
What is your Job Purpose for this Technical Support Role in Santa Rosa?
 
To provide daily, on-site technical support at our communities, to include desktop, software and hardware support. Act as the designated IT contact person for a community. Ensure a high level of customer service.
General Accountabilities:
• Serve as tier 1 technical support for software and hardware
• Act as a the designated IT point of contact and communication resource for a community
• Escalate issues to the appropriate tier two support entity within or outside the organization as necessary
• Deploy hardware and software in coordination with IT and community resources
• Monitor, research, and resolve support tickets in a timely manner
• Maintain comprehensive documentation practices in help desk ticketing software
• Assist in administration of and become familiar with community-based technologies (including phone, POS and resident safety and security systems)
• Assist in the implementation of community-based IT projects as needed
• Maintain community IT asset documentation
• Support all communities, Senior Resources staff, home and community-based services staff, Care at Home staff and resident service coordinators as needed
• Adhere to and reinforce help desk policies and procedures on day-to-day basis
• Report to the Technical Support Supervisor
 
We look forward to reviewing your resume
 
 

Keywords: , Santa Rosa , Desktop Support Roles - Santa Rosa, IT / Software / Systems , Santa Rosa, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Automation Consultant --- Python Developer
Description: Job Description Come and be part of the team, which is helping shape Juniper's vision of next generation data center and campus switching products and solutions. You will be part of a team responsible (more...)
Company: Juniper
Location: Sunnyvale
Posted on: 01/25/2020

Core Java Developer
Description: Only Local Candidates In-Person Interview Mandatory
Company: Opal Soft, Inc.
Location: Sunnyvale
Posted on: 01/25/2020

Web User Interface Developer
Description: - - An excellent techie with min of 6 years of experience as a UI developer. - - - Javascript / jQuery - - - Angular js, Node js , Angular2,
Company: Next Level Business Services, Inc.
Location: Sunnyvale
Posted on: 01/25/2020


Senior Java Full Stack Developer
Description: IMMEDIATE HIRING Position: Senior Full Stack Java Developer Location: Sunnyvale, CA Client: Walmart Experience: 8
Company: Avila IT
Location: Sunnyvale
Posted on: 01/25/2020

Steam Turbine Tester
Description: Northrop Grumman manufactures some of the world's most technically advanced products. Our manufacturing plants are highly-automated, cutting-edge centers of excellence where employees leverage the latest (more...)
Company: Northrop Grumman
Location: Sunnyvale
Posted on: 01/25/2020

Java Developer
Description: We are looking for a self-starting, energetic Java Developer with excellent written and communication skills, who is a great team player, but not afraid to question
Company: Armada Group, Inc.
Location: Sunnyvale
Posted on: 01/25/2020

Sr. UI Developer (with Context API and hooks in React)
Description: Position: Sr. UI Developer with Context API and hooks in React Location: Sunnyvale, CA Job Description: Requirements
Company: VentureSoft Global
Location: Sunnyvale
Posted on: 01/25/2020

In-Home Usage Tester (Product Tester from home) Part-time
Description: American Consumer Panels--, located at One World Trade Center, 285 Fulton St., Suite 8500 New York, NY, 10007, is looking to fill the position listed below nationwide : In-Home Usage Tester Product (more...)
Company: American Consumer Panels
Location: Manteca
Posted on: 01/25/2020

In-Home Usage Tester (Product Tester from home) Part-time
Description: American Consumer Panels--, located at One World Trade Center, 285 Fulton St., Suite 8500 New York, NY, 10007, is looking to fill the position listed below nationwide : In-Home Usage Tester Product (more...)
Company: American Consumer Panels
Location: San Rafael
Posted on: 01/25/2020

Clinical Evaluation Specialist
Description: Primary Function of Position: This position reports to Manager, Clinical Affairs, Clinical Evaluation and requires a strong candidate with experience in medical writing of clinical regulatory documents. (more...)
Company: DGN Technologies
Location: Sunnyvale
Posted on: 01/25/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Santa Rosa RSS job feeds