Xfinity Retail Sales Professional - $24.79/hr -$1500 Signing Bonus, , Uncapped Commission
Company: Comcast
Location: Santa Rosa
Posted on: March 20, 2023
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Job Description:
Comcast brings together the best in media and technology. We
drive innovation to create the world's best entertainment and
online experiences. As a Fortune 50 leader, we set the pace in a
variety of innovative and fascinating businesses and create career
opportunities across a wide range of locations and disciplines. We
are at the forefront of change and move at an amazing pace, thanks
to our remarkable people, who bring cutting-edge products and
services to life for millions of customers every day. If you share
in our passion for teamwork, our vision to revolutionize industries
and our goal to lead the future in media and technology, we want
you to fast-forward your career at Comcast.
Job Summary
$1500 Signing Bonus (subject to terms and exclusions), for Comcast
New Hires! Join our Team and be Part of Something Big:
The best company to work for, the best team selling to and
supporting our customers, with the best products!
At Comcast, we are innovators and leaders-inventing groundbreaking
technology, creating extraordinary entertainment experiences for
millions every day, and taking great care of our customers. The
diverse talents of our people have propelled us to a Fortune 40
industry leader. And it's an exciting time to join our team, make
big things happen and connect people to exciting products, services
and to the moments that matter most in their lives. We are
committed to delivering amazing products and a customer experience
that people love and trust. In every interaction, we are focused on
respecting our customers' time and fitting seamlessly into their
lives. Our teammates go the extra mile to make sure our customers
are satisfied and can't imagine going anywhere else. We take pride
in our work, our products, our services, and our commitment to the
community. And we are always open to new ideas to enhance our
productivity, drive strong results, and deliver a great experience
for employees and customers alike.
Job Description
Job Summary
If you are a tech enthusiast, thrive on learning new things, and
look for a culture built on customer support, then get ready
because this is your shot at a career with no limits. We're giving
mobile a makeover, and that means exciting new directions to push
your career. Whatever you want, we've got it: on-the-job training,
wall-to-wall benefits, and unlimited salary potential with uncapped
commissions. What are you waiting for? Show the world what you're
made of.
Core Responsibilities
Passionately represents products and services by sharing and
demonstrating product and sales know-how with customers. Provides
product demonstrations to educate customers on full product
capabilities to maximize their experience.
Takes a customer-first approach with all customer interactions.
Listens and evaluates customer needs and provides appropriate
solutions.
The drive to achieve sales and customer experience goals and
objectives.
Provides comprehensive customer onboarding activities and ensures
customers fully understand how to use and manage all company
products/services and gains their consent.
Performs operational and administrative tasks.
Partners with customer care to resolve customer issues, as
appropriate.
Consistently demonstrates sales excellence and professionalism with
integrity and a warm and friendly demeanor to customers and
teammates.
Complies with all company and retail operational policies and
procedures.
Actively engages in team huddles and learning including our
training requirements. Completes training requirements and actively
engage in team huddles and learning.
Knows and understands sales compensation plan and its key
elements.
Must be able to work a flexible schedule that includes evenings,
weekends, holidays, variable schedule(s) and overtime as needed.
May be asked to work in alternate stores outside of home base
store. Regular, consistent and punctual attendance.
Must be able to carry and lift up to 25 pound boxes, stand and move
about the store constantly.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for
how you do your job.
Own the customer experience - think and act in ways that put our
customers first, give them seamless digital options at every
touchpoint, and make them promoters of our products and
services.
Know your stuff - be enthusiastic learners, users and advocates of
our game-changing technology, products and services, especially our
digital tools and experiences.
Win as a team - make big things happen by working together and
being open to new ideas.
Be an active part of the Net Promoter System - a way of working
that brings more employee and customer feedback into the company -
by joining huddles, making call backs and helping us elevate
opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our
communities.
PERKS AND BENEFITS
Most sales positions are eligible for a Commission under the terms
of an applicable plan, while most non-sales positions are eligible
for a Bonus. Additionally, Comcast provides best-in-class Benefits.
We believe that benefits should connect you to the support you need
when it matters most and should help you care for those who matter
most.
Our Perks and Benefits include:
Medical, Dental and Vision coverage
Tuition reimbursement of up to $8,000
401K Savings Plan - with up to 6% dollar to dollar matching
Paid Time Off
Paid Parental leave
Comcast XFINITY courtesy services
Discount tickets to our Universal Resorts
And more!
Disclaimer:
This information has been designed to indicate the general nature
and level of work performed by employees in this role. It is not
designed to contain or be interpreted as a comprehensive inventory
of all duties, responsibilities, and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will
consider all qualified applicants for employment without regard to
race, color, religion, age, sex, sexual orientation, gender
identity, national origin, disability, veteran status, or any other
basis protected by applicable law. Comcast will consider for
employment qualified applicants with criminal histories in a manner
consistent with the requirements of applicable law, including the
Los Angeles Fair Chance Initiative for Hiring Ordinance and the San
Francisco Fair Chance Ordinance.
Education
High School Diploma / GED
Certifications (if applicable)
Relevant Work Experience
2-5 Years
Salary:
Base Pay: $16.77
Total Target Compensation (Base Pay plus Targeted Commission):
$24.46
Our sales compensation programs offer the potential for significant
upside above targeted earnings for those who overachieve their
sales targets.
Base pay is one part of the Total Rewards that Comcast provides to
compensate and recognize employees for their work. Most sales
positions are eligible for a Commission under the terms of an
applicable plan, while most non-sales positions are eligible for a
Bonus. Additionally, Comcast provides best-in-class Benefits. We
believe that benefits should connect you to the support you need
when it matters most, and should help you care for those who matter
most. That's why we provide an array of options, expert guidance
and always-on tools, that are personalized to meet the needs of
your reality - to help support you physically, financially and
emotionally through the big milestones and in your everyday life.
Please visit the compensation and benefits summary on our careers
site for more details.
Keywords: Comcast, Santa Rosa , Xfinity Retail Sales Professional - $24.79/hr -$1500 Signing Bonus, , Uncapped Commission, Human Resources , Santa Rosa, California
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