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Provider Relations Customer Service Specialist I

Company: VirtualVocations
Location: Santa Rosa
Posted on: September 18, 2023

Job Description:

A company is looking for a Customer Service Representative I.
Key Responsibilities:

Respond to inbound calls and inquiries regarding provider enrollment, compliance reviews, and site visit scheduling
Create accurate call logs, review and update supporting documents, and distribute electronic fax documents
Schedule appointments and assist with other tasks as needed

Required Qualifications:

High School degree or GED
2 years of customer service experience
Bachelor's degree and 2 years paid experience or 36 months and a minimum of two years paid experience working with critical care providers, public health providers, or providers that care for special populations
One year of experience in provider monitoring, Medicaid or third-party payer provider billing, or provider training
One year of experience in a home health program, community health program, hospital, private practice, publicly funded institution, long-term care program, mental health program, community-based social service program, or any other program addressing the needs of special populations

Keywords: VirtualVocations, Santa Rosa , Provider Relations Customer Service Specialist I, Hospitality & Tourism , Santa Rosa, California

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