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Retail Shipping Coordinator

Company: Dick's Sporting Goods
Location: Santa Rosa
Posted on: May 22, 2020

Job Description:

DescriptionWe are genuine in our belief that sports make people better and so are you! Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an opportunity to be a part of the #1 sporting goods retailer in the country and create a lasting impact on their communities through sport and activity. On our Team, everyone plays a critical role. Your Mission (and Ours) is to serve and inspire athletes and outdoor enthusiasts to achieve their personal best through the relentless improvement of everything we do.
Omni-Channel Associate Duties:

  • Perform daily Omni-Channel tasks in the store including Ship-from-Store (SFS) and Buy Online Pick-up In-Store (BOPIS) processes
  • Participate in Loss Prevention procedures related to Omni-Channel processes
  • Fulfill the company-defined customer experience by completing the SFS pick & pack & ship process
  • Assist in the completion of incoming BOPIS orders including picking, pack-checking, and prepping orders for hold bins
  • Support the Customer Pickup Process of BOPIS orders by retrieving orders from the stockroom and providing to the Head Coach in a timely manner
  • Assist in the BOPIS aged order review by reviewing orders, changing order status in the system and returning product to the sales floor if necessary
  • Assist in completing daily UPS Box Count Audits according to company Inventory Control standards
  • Create a world-class customer experience by providing passionate customer service
  • Adhere to all safety policies and procedures
  • Ability to bend, stoop, reach, stand, push, pull, and lift cartons/bins weighing approximately 10-50 pounds each repetitively
  • As business needs arise, other tasks may become necessary Qualifications
    Success Profile:
    • High School Diploma or Equivalent
    • 1-3 years of Retail Experience
    • Flexible availability - including nights, weekend, and holidays
    • Strong attention to detail and organizational abilities
    • Ability to bend, stoop, reach, stand, push, pull, and lift cartons/bins weighing approximately 10-50 pounds each repetitively
    • Orientation to Customer Service and Process/Procedure focus Click HERE to review our Rewards & Benefits Information DICK'S Sporting Goods is an Equal Opportunity Employer.

Keywords: Dick's Sporting Goods, Santa Rosa , Retail Shipping Coordinator, Hospitality & Tourism , Santa Rosa, California

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