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Customer Service Rep/Administrative Assistant

Company: Career Opportunities at Nelson
Location: Santa Rosa
Posted on: January 16, 2020

Job Description:

Job Number: 2143872 Professional Customer Service Representative - Administrative Assistant Santa Rosa, CA $16-$20 DOE Professional Customer Service Representative Nelson Family of Companies of Santa Rosa is looking for an ideal candidate, who is skilled in customer service and administrative assistant duties. This PART-time temporary position is in Santa Rosa, CA. The work hours are Monday - Friday from 8:00am - 5:00pm (may vary). DOE hourly pay is between $16-20 DOE $16-$20 DOE Answering high volume incoming phone calls, provide outstanding customer service Receiving and processing payments via phone and in person Take minutes during scheduled conference Huge plus to be skilled in billing practices, assist with electronic filing and expense system Setting up shipping to correct international locations- follow up w/customer to assure delivery Resolve concerns related to customers, relay pertinent information to customers as applicable Contacting customers to update policies and reminders of upcoming policy deadlines Sending out daily emails to customers - enter all performance task in data system Filing confidential files, entering data into data-based system, and process daily mail Qualifications/Requirements Excellent customer service and communication skills - strong phone skills Experience working in a call center environment and follow up billing MUST: be able to multitask, great attention to detail, and be very organized Professional writing skills, accurate data entry skills Ability to stay clam in a high paced work environment Very Computer savvy with knowledge of MS Word, Excel, and Outlook, EHR database Bi Lingual in English and Spanish a plus but not required Reliable transportation, clean background required, ability to work a rotating work schedule Professional Customer Service Representative Santa Rosa, Ca $16-$20 DOE About Nelson: For more than 45 years, we've been passionate about helping people find jobs they love - rewarding jobs that further career goals. At Nelson, we partner with companies that have outstanding reputations. Working with innovative startups to Fortune 500 companies, our skilled recruiters have access to opportunities beyond what you can find on your own. With Nelson, you'll get the most out of your career. Together, we'll set career goals and find you a position where your skills shine. For a full listing of jobs, go to: www.nelsonjobs.com www.nelsonjobs.com/ and click "Find Work."

Keywords: Career Opportunities at Nelson, Santa Rosa , Customer Service Rep/Administrative Assistant, Hospitality & Tourism , Santa Rosa, California

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