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Support Scientist, Medical Affairs

Company: Leica Biosystems
Location: Sunnyvale
Posted on: July 23, 2019

Job Description:

Support Scientist, Medical Affairs North America-North America-United States-CA-Sunnyvale POSITION SUMMARY: The successful candidate supports Medical Affairs operational activities pertaining to proficiency testing, complaint investigations, and other business processes as identified. ESSENTIAL JOB RESPONSIBILITIES: * Performs various technical laboratory procedures for the purposes of performing proficiency testing in a schedule parallel with customer participation * Maintains laboratory spaces including inventory of reagents and consumables, periodic maintenance, and other preventive maintenance as needed * Assists in development of business support processes to expedite and automate customer cases assigned to Medical Affairs * Performs administrative tasks to support proficiency testing, complaint investigations, contract routing, and other projects as needed * Provides visibility to Medical Affairs operations processes by gathering and reporting success indicators using DBS tools * Acquires and uses knowledge of Medical Affairs staff priorities and business practices to respond to issues or requests as authorized * Assists Complaint Investigator and Clinical Lab Scientist as needed for business continuity MINIMUM REQUIREMENTS: Education or Experience (in years): * Bachelor s degree in Life Science or Clinical/Medical Laboratory Science; or equivalent combination of education and experience to perform at this level * 3 to 5 years experience supporting a scientific organization, other laboratory setting, or other form of scientific/technical support such as research assistant, teaching assistant, etc. Knowledge and skills: Good understanding and ability to follow complex procedures and processes Ability to exercise judgement within defined procedures incorporating guided decision-making or specific instructions Ability to manage work independently while working effectively in a team Proven success with project management and organization Advanced knowledge and application of commercial computer application packages such as MS Office, web browsers, etc. Excellent written and verbal communication skills Outstanding troubleshooting and problem-solving skills Thrives in a dynamic, fast-paced, and constantly changing environment Self-motivated, organized, and possess strong attention to detail Highly collaborative, team-oriented, and an effective communicator Physical requirements/abilities: Extended computer-telephone interactive tasks and/or prolonged static postures, Lifting of objects up to 25 lbs. (equivalent to one full banker s box), Manipulating specimens or samples containing bloodborne pathogens, latex particles, or other chemicals, Possible exposure to ultraviolet light or lasers, Extended periods of donning personal protective equipment including but not limited to lab coats, goggles, gloves, masks, etc. The statements in this description represent typical elements, criteria and general work performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills for this job. Full-time

Keywords: Leica Biosystems, Santa Rosa , Support Scientist, Medical Affairs, Healthcare , Sunnyvale, California

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