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Behavioral Health

Company: Wellness and Advocacy Center
Location: Santa Rosa
Posted on: January 10, 2019

Job Description:

CHARACTERISTICS OF THE JOB: The Peer Mentor will provide immediate supervision and support to the Peer Support Specialist (PSS) Interns and provide input and feedback to the Program Manager about all Peer Support Specialists working at the Wellness and Advocacy Center (Center) to maintain consistency and the highest level of service to Center members. Excellent interpersonal skills and the ability to facilitate on-going training with constructive feedback are essential in this position. Collecting information and presenting written analysis of the individual Interns progress is required. PROVIDES SUPERVISION TO: Peer Support Specialist Interns RESPONSIBILITIES - ESSENTIAL FUNCTIONS:
Recruit and interview PSS Intern applicants for open positions and present recommendations to the Program Manager
Exceptional knowledge and understanding of Peer Support and the history of Peer Support
Provide structure, mentorship, instruction and support to PSS Interns
Represent the Center and Goodwill - Redwood Empire in the community as required with community and peer groups
Maintain strong Center communication through regular participation in staff meetings and other opportunities to grow understanding and solution-oriented thinking
Administer periodic satisfaction surveys with members to determine satisfaction with Peer Support Specialist Interns; report on findings and make recommendations to the Program Manager for needed actions or changes
Facilitate regular training for the Interns and Center team in the area of peer support
Develop and deliver a monthly progress report on each Intern for the Program Manager
Participate in the facilitation of staff meetings and the planning and facilitation of staff retreats as requested by the Program Manager
Attendance at work is an essential job function. Regular interaction with PSS Interns and other managers and staff is expected
Regular on-site attendance is required due to the interactive requirements of the position ANCILLARY FUNCTIONS:
Provide tours of Wellness and Advocacy Center for community members, providers, and other interested parties
Support members directly through peer support, group facilitation, and resource referral
Facilitate Wellness and Advocacy Center community meetings as needed
Support and adhere to Goodwill - Redwood Empire and Center policies and procedures
Provide support to any position in the Center as needed to accomplish goals
Attend monthly safety meetings and schedule Interns to attend
Perform other job related duties as assigned by Program Manager QUALIFICATIONS:
Self-identification as a mental health services consumer
Comprehensive training on Peer Support techniques (with instructor recommendation), and 2+ year experience as a Peer Support Specialist or in a similar mental health or related field position
In-depth self-recovery work and (if applicable) abstinence from substance abuse
Interpersonal flexibility and excellent social skills
Dedication to preserving and advancing the rights and abilities of persons with lived mental health experience
Willingness to accept supervision, training, and a continual learning process
Ongoing commitment to own mental health recovery and personal growth
Computer and Internet literacy (working knowledge of MS Office suite preferred)
Active contribution to a warm friendly and positive environment
Communicate effectively in person, on the phone, and via email
Work consistently as a participating team member
Knowledge of the peer self-help movement
Knowledge of the purpose, population and mission of the Wellness and Advocacy Center WORK ENVIRONMENT: Clean office environment, temperate climate, overhead lighting, and low to moderate noise level. PHYSICAL REQUIREMENTS: Able to stand/sit for periods of time, intermittently throughout the day. Able to perform repetitive finger-movements and grasping needed for computer work. Capable of bending/stooping/walking and light lifting. Minorities and People with Disabilities are encouraged to apply Goodwill Industries of the Redwood Empire was founded in 1974. We are one of the largest non-profit organizations in the North Bay Region encompassing Sonoma, Napa, Mendocino, Lake, Humboldt and Trinity counties. Our mission is changing lives and strengthening communities through the dignity and power of work. Each year we serve over 2,000 clients in a variety of job training, recovery and life-skills programs for people with disabilities and other barriers to employment. We rely on government funding and revenue generated from our retail stores to help support programs. When you make a donation or shop at Goodwill, feel good knowing you are helping put people to work.

Keywords: Wellness and Advocacy Center, Santa Rosa , Behavioral Health, Healthcare , Santa Rosa, California

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