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Pharmacy Supervisor (Outpatient)

Company: US Department of Veteran Affairs
Location: Palo Alto
Posted on: September 21, 2018

Job Description:

This pharmacy provides comprehensive clinical and distributive inpatient pharmacy services to our 300-bed Acute Care hospital division (Intensive Care Units, OR/Recovery Room, Medicine, Surgery, Sub-Acute Medicine/Long Term Care, Hospice, Spinal Cord Injury, Polytrauma, Psychiatry, Emergency Department) and outpatient services to patients seen in the Emergency Department, primary care and specialty clinics, as well as the discharge medications for all inpatients.

The incumbent will have direct supervisory responsibilities of technicians at the Palo Alto Division and will have program management responsibilities of the Pharmacy Telephone Care Program (TCP) and direct supervision of TCP Pharmacist.

The specific duties and responsibilities include, but are not limited to:


  • Performs the full complement of supervisory functions for 1.0 FTEE GS-12 outpatient clinical pharmacist (TCP) and 19.0 FTEE GS-6 outpatient technicians.Supervisory functions include, but are not limited to; Effective Leadership, Effective Program Management, and Effective Human Resource Management.
  • Manages operational and programmatic issues in an effective and timely manner; while assuring compliance with all applicable laws, VHA regulations, Joint Commission standards, as well as VAPAHCS and Pharmacy Service policies and procedures.
  • Ensures accountability among staff in meeting performance standards by establishing and monitoring results-oriented performance measures and addressing deficits in a timely manner.
  • Provides staff development through coaching, mentoring and supporting opportunities for learning.
  • Has direct responsibility for the compliance and success of the Pharmacy Telephone Care program and ensures meeting the National VA and SAIL metrics.
  • Fosters strong working relationships within and outside the outpatient pharmacy section and develop collaborative working relationships with services outside of pharmacy.


    Compressed/Flexible Schedule: Not Available

    Functional Statement Title/#: Pharmacy Supervisor (Outpatient) / 000000

    Bargaining Unit: Non-Bargaining Unit

    Relocation/Recruitment Incentives: Not AuthorizedBasic Requirements:


    • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
    • Education


      (1) Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D. degree. (NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy). [TRANSCRIPTS MUST BE SUBMITTED WITH APPLICATION]

      (2) Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT). [YOU MUST SUBMIT COPY OF FPGEC CERTIFICATION WITH THE APPLICATION PACKAGE].


      • Licensure: Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16. [YOU MUST SUBMIT A COPY OF CURRENT LICENSE WITH THE APPLICATION PACKAGE].
      • English Language Proficiency. Pharmacists must be proficient in spoken and written English in accordance with 38 U.S.C. 7402(d) and 7407(d).


        (3) NOTE: Current VA Employees grandfathered into the GS-660 occupational series may be reassigned, promoted up to and including the full performance (journey) level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions].

        Grade Determinations: In addition to the basic requirements for employment stated above, the following criteria must be met when determining the grade of candidates.

        Creditable Experience:

        (1) Knowledge of Professional Pharmacy Practices. To be creditable, the experience must have demonstrated the use of knowledge, skills, and abilities associated with professional pharmacy practice. Professional practice means paid/non-paid employment as a professional or unlicensed graduate pharmacist as defined by the appropriate licensing board.

        (2) Residency and Fellowship Training. Residency and fellowship training programs in a specialized area of clinical pharmacy practice may be substituted for creditable experience on a year-for year basis. The pharmacy residency program must be accredited by the American Society of Health-System Pharmacists (ASHP). A fellowship program that is not accredited by the American College of Clinical Pharmacy (ACCP) will need to have comparable standards for experience to be creditable (Professional Standards Board refers to the Deputy Chief Consultant for Professional Practice for the determination).

        (3) Quality of Experience. Qualifying experience must be at a level comparable to pharmacy experience at the next lower level. Experience as a Graduate Pharmacist is creditable provided the candidate was used as a professional pharmacist (under supervision) and subsequently passed the appropriate licensure examination.

        (4) Part-time Experience. Part-time experience as a professional pharmacist is credited according to its relationship to the full-time workweek. For example, a pharmacist employed 20 hours a week, or on a 1/2-time basis, would receive 1 full-time workweek of credit for each 2 weeks of service.

        GS-13

        (a) Experience. In addition to the basic requirements, must have 1 year of experience equivalent to the next lower grade level.

        (b) Assignments. Candidates at this grade level are to be in one of the assignments listed below. For all assignments above the full performance level, the higher-level duties must consist of significant scope, administrative independence, complexity (difficulty) and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time.

        Pharmacy Supervisor. Responsible for the professional and administrative management of an assigned area in pharmacy service, to include budgetary execution. Such individuals have responsibilities for supervising multiple pharmacists and technicians. Manages people, maintains effective interdepartmental relations, and cooperates with other services to accomplish the medical facility's mission and goals. Develops performance standards, assures that the program area is compliant with all regulatory and accrediting body requirements, designs and implements orientation

        and training programs for staff, and develops and maintains systems to monitor the performance of staff activities. Develops policies and procedures relative to their assigned area. Pharmacists assigned to this position must demonstrate the following KSAs:


        • Ability to effectively supervise subordinate staff.
        • Ability to communicate orally and in writing to persuade and influence clinical and management decisions.
        • Expert understanding of regulatory and quality standards pertaining to pharmacy.
        • Skill in managing people or programs.


          Preferred Experience:


          • Supervision of an Outpatient Pharmacy, work experience as an outpatient clinical pharmacist, completion of a PGY-1 Pharmacy Residency and ideally a PGY-2 Health System Administration Residency.


            References: VA Handbook 5005, Part II, Appendix G15, dated June 7, 2012, VA Pharmacist Qualification Standards, GS-660. This can be found in the local Human Resources Office.

            Physical Requirements: The work requires standing, light carrying and lifting (under 15 pounds); walking, bending, reaching above the shoulder, and ability to distinguish basic colors. The work also involves working around machinery with moving parts and working closely with others.None

            To apply for this position, you must provide a complete Application Package which includes:

            • Resume
            • Non-Award Notice of Personnel Action (SF-50) (if applicable)
            • Copy of current unrestricted state issued professional license.
            • Transcripts (unofficial, showing degree and conferral date acceptable)


              The below application is optional during the application process; however, will be required if selected.


              • VA Form 10-2850c Application for Associated Health Occupations can be found at: http://www.va.gov/vaforms/search_action.asp?FormNo=2850&tkey=&Action=Search.


                The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's, documentation to support Veterans Preference or ICTAP/CTAP documentation (for displaced Federal employees).


                • Cover Letter
                • DD-214
                • OF-306
                • Other
                • Other Veterans Document
                • Resume
                • SF-15
                • SF-50
                • Transcript


                  Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

                  Keywords: US Department of Veteran Affairs, Santa Rosa , Pharmacy Supervisor (Outpatient), Healthcare , Palo Alto, California

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