Senior Manager, Practice Operations & Provider Relations
Company: American Advanced Management
Location: Stockton
Posted on: April 2, 2026
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Job Description:
Description Senior Manager, Practice Operations & Provider
Relations Position Summary Provides strategic and operational
leadership for a hospital-owned multi-specialty surgical practice
while serving as a key liaison to the hospital C-suite (CEO, COO,
CNO, CMO). Oversees clinic operations, drives provider engagement
and satisfaction, and supports executive initiatives to ensure
alignment between ambulatory services and organizational goals. Key
Responsibilities Practice Operations Leadership Direct day-to-day
operations of a multi-specialty surgical clinic, ensuring efficient
workflows, patient access, and high-quality care delivery Develop
and implement operational policies, procedures, and performance
standards aligned with hospital objectives Oversee staffing models,
clinic scheduling, and resource allocation to optimize productivity
and patient throughput Monitor key performance indicators (KPIs)
including volume, revenue cycle metrics, patient satisfaction, and
quality outcomes Collaborate with revenue cycle, billing, and
compliance teams to ensure accurate documentation, coding, and
reimbursement Ensure regulatory compliance with CMS, Joint
Commission, and state/federal requirements Provider Relations &
Engagement Serve as the primary point of contact for physicians and
advanced practice providers within the hospital and surgical
practice Foster strong provider relationships to support
recruitment, onboarding, retention, and satisfaction Address
provider concerns, workflow issues, and operational barriers in a
timely and effective manner Partner with medical leadership to
align clinical goals with operational strategy Coordinate provider
meetings, communications, and performance feedback processes
Executive Liaison to C-Suite Act as a strategic liaison between
operations and executive leadership (CEO, COO, CNO, CMO) Support
execution of hospital-wide initiatives within the clinic and
hospital settings Prepare executive-level reports, presentations,
and operational analyses for leadership review Coordinate
communication and follow-through on key directives from the C-suite
Participate in strategic planning, service line development, and
growth initiatives Strategic & Business Development Identify
opportunities for service line expansion, efficiency improvements,
and market growth Support physician alignment strategies and
integration of new providers or specialties Actively engage in
Direct Marketing activities to enhance referral networks and
community presence Lead or support special projects related to
ambulatory growth, surgical services, and patient access Quality,
Compliance & Patient Experience Promote a culture of safety,
quality, and patient-centered care Oversee implementation of
quality improvement initiatives and monitor outcomes Ensure
adherence to clinical and operational compliance standards Address
patient concerns and improve overall patient experience metrics
Leadership & Team Development Supervise clinic management and
administrative staff Provide coaching, performance management, and
professional development Foster a collaborative, accountable, and
high-performing team environment Core Competencies Healthcare
operations & ambulatory practice management Executive communication
& organizational leadership Provider relations & physician
engagement Strategic planning & performance improvement Regulatory
compliance & quality management\\ Qualifications Required:
Bachelor’s degree in Healthcare Administration, Business, Nursing,
or related field Preferred: Master’s degree (MHA, MBA, MSN)
Keywords: American Advanced Management, Santa Rosa , Senior Manager, Practice Operations & Provider Relations, Healthcare , Stockton, California
