Sr. Vice President, Service Lines and Chief Ambulatory Care Officer
Company: Stamford American International Hospital
Location: Stanford
Posted on: March 4, 2026
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Job Description:
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we encourage you to take the first step and explore our current job
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(United States of America) This is a Stanford Health Care job. A
Brief Overview The Senior Vice President, Service Lines and Chief
Ambulatory Care Officer reports directly to the Chief Operating
Officer and has executive responsibility for the strategy and
operations of Stanford Medicines Service Lines and the Ambulatory
Care platform. The SVP is the key health system dyadic partner to
Department Chairs within the School of Medicine to develop
strategic plans and deliver outcomes for a portfolio of Service
Lines in concert with the Stanford Medicine Integrated Strategic
Plan. This SVP is the business leader for a portfolio of Service
Lines and is accountable to manage the Service Lines integration
into the rest of the enterprise through necessary market
development, revenue and expense management, and program growth,
where indicated. The SVP ensures that the highest quality care and
operational excellence is delivered across all service lines within
the portfolio and partners with leaders across the system to
achieve results. The Senior Vice President also serves as the Chief
Administrative Officer of Ambulatory Care to lead the strategy of
ambulatory care services across Stanford Medicine. In this role,
the CAO serves as the key partner with the ACMO - Ambulatory Care
to lead the governance of ambulatory care structures. The CAO has
accountability for the overall success of Ambulatory Care by
championing a seamless and coordinated system of care, inclusive of
the following: ambulatory quality, patient access and service,
health equity, physician and employee wellness, (employee health
operation), program development and innovation, ambulatory/hospital
transitions management, community partnerships, population health,
and accountable care. . While the Ambulatory Care footprint
includes various Service Lines, Destination Service Lines, Clinical
Operations and Research/Education Programs, the CAO functions to
convene all stakeholders and lead the overall success and system
integration of the Ambulatory Care clinical platform. As a member
of the senior leadership team, the SVP participates with the other
Senior Vice Presidents, Chief Medical Officers and Executives in
assisting with the overall management of the health system
operations, system improvement, fiscal management, quality/safety
and employee/physician experience to carry out the mission, vision,
and annual goals of Stanford Medicine. Locations Stanford Health
Care What you will do Develops and leads the implementation of
strategic planning and governance structures for Ambulatory Care
and a portfolio of Service Lines. Consistently assesses performance
and plans improvement to meet the mission, vision, and goals of the
organization. Leads development of patient access strategy and
guides implementation activities that support strategic growth and
improve efficiencies in access to care. Partner in leading SHC’s
population health and accountable care strategy and oversee care
management operations Develops and implements policies that guide
and support the provision of services; ensures that policies and
procedures are compatible with the function and goals of Stanford
Health Care and which meet the external regulatory and statutory
requirements Leads Workforce Health & Wellness, the occupational
and employee health enterprise for Stanford Medicine, partnering
with leaders across all entities to deliver occupational health
care and employee wellness initiatives Develops quality performance
imperatives and key processes that drive efficiency and customer
satisfaction. Determines appropriate performance metrics.
Effectively ensures the maintenance of appropriate quality
improvement and control programs in response to staff and patient
feedback and internal standards of care and external requirements
Effectively provides direction and policy interpretation to VPs and
Directors in managing their respective areas of responsibility;
offers advice in handling special human resources matters and
administrative concerns. Ensures compliance with relevant
licensing, regulatory, and accreditation requirements Monitors and
adheres to budget. Reviews variance reports and financial
statements on a monthly basis, and provides justifications for
variances or unusual expenditures Represents Ambulatory Care and
the Service Lines to the external market, as well as internally
through the application of community relations and marketing
activities. Works through the leadership teams across all entities
of Stanford Medicine to act as a resource to help improve access,
reduce costs, enhance revenues, achieve effective utilization and
quality goals and objectives, analyze and utilize information to
develop and support management decisions Education Qualifications
Master’s degree in a work-related field/discipline from an
accredited college or university Experience Qualifications Ten
years of progressive management experience and related work
experience. Required Knowledge, Skills and Abilities Passion for
Results: Driving high standards for individual, team and
organizational accomplishment; tenaciously working to meet or
exceed challenging goals; deriving satisfaction from goal
achievement and continuous improvement. Ability to make a
significant contribution to the organization’s overall
effectiveness. Coaching and Developing Others: Providing feedback,
instruction, and development guidance to help others excel in their
current or future responsibilities; planning and supporting the
development of individual skills and abilities. Ability to mentor
senior management, faculty & staff in the principles of process and
service transformation. Establishing Strategic Direction:
Establishing and committing to a long-term business direction based
on an analysis of systemic information and consideration of
resources, market drivers, and organizational values. Ability to
partner in the development and sustainment of goals, vision, and
overall direction of the SL/DSL. Driving Execution: Translating
strategic priorities into operational reality; aligning
communication, accountabilities, resource capabilities, internal
processes, and ongoing measurement systems to ensure that strategic
priorities yield measurable and sustainable results. Ability to
drive a culture of proactive, integrated, high quality care
delivery with a focus on continuous improvement through innovation
and transformation. Identify, collect, and analyze data related to
the internal and external environment as well as Service Line
functioning; critically and comprehensively evaluate the Service
Line’s processes, modes of care delivery and outcomes Cultivating
Networks: Initiating and maintaining strategic relationships with
stakeholders inside and outside the organization (e.g. customers,
peers, cross-functional partners, external vendors, and alliance
partners) to advance business goals. Evaluate current operational
and referral trends in partnership with Business Development and
Strategy to ensure continuous assessment of market opportunities to
be presented to SL/DSL leadership Ability to work comfortably with
senior executives as well as faculty and staff who have various
levels of education and expertise, understand their work patterns
and partner to drive improvement. Leadership skills to motivate
cross-departmental performance. Ability to High Impact
Communications: Clearly and succinctly conveying information and
ideas to individuals and groups in a variety of situations;
communicating in a focused and compelling way that drives others’
thoughts and actions. Provide clear and concise
information/presentations to Senior Executive Team Ability to
communicate and present in public forums. Continuous
Learning/Learning Agility: Actively identifying new areas for
learning; regularly creating and taking advantage of learning
opportunities; using newly gained knowledge and skill on the job
and learning through their application. Ability to quickly learn
new tools and theories in process improvement/change management.
Strong expertise in Lean, JIT or Six Sigma techniques. Commitment
to life-long learning and improvement Building Healthcare Talent:
Establishing systems and processes to attract, develop, engage, and
retain talented individuals; creating a work environment where
people can realize their full potential, thus allowing the
organization to meet current and future business challenges Ability
to develop Directors and Managers. Communicate and model the values
of SHC through orientation, development, mentoring, performance
counseling and evaluation of staff. Plan and implement SHC
strategies to promote effective recruitment, retention and
development of diverse work teams. Licenses and Certifications None
required Physical Demands and Work Conditions Physical Demands
Constant Other. Work is performed in an indoor health care delivery
environment requiring constant contact with patients and the
public. The physical and sensory abilities required for this
classification include: Hear conversations in person and on the
telephone Speak clearly and with a volume required to carry on
clear conversations in person and on the telephone See in order to
read reports, documents, and computer screens Work in small,
confined work spaces Work in areas that are not well ventilated
Perform single or repetitive arm, hand and finger motions Manual
dexterity sufficient to operate a computer Blood Borne Pathogens
Category III - Tasks that involve NO exposure to blood, body fluids
or tissues, and Category I tasks that are not a condition of
employment These principles apply to ALL employees: SHC Commitment
to Providing an Exceptional Patient & Family Experience Stanford
Health Care sets a high standard for delivering value and an
exceptional experience for our patients and families. Candidates
for employment and existing employees must adopt and execute
C-I-CARE standards for all of patients, families and towards each
other. C-I-CARE is the foundation of Stanford’s patient-experience
and represents a framework for patient-centered interactions.
Simply put, we do what it takes to enable and empower patients and
families to focus on health, healing and recovery. You will do this
by executing against our three experience pillars, from the patient
and family’s perspective: Know Me: Anticipate my needs and status
to deliver effective care Show Me the Way: Guide and prompt my
actions to arrive at better outcomes and better health Coordinate
for Me: Own the complexity of my care through coordination Equal
Opportunity Employer Stanford Health Care (SHC) strongly values
diversity and is committed to equal opportunity and
non-discrimination in all of its policies and practices, including
the area of employment. Accordingly, SHC does not discriminate
against any person on the basis of race, color, sex, sexual
orientation or gender identity and/or expression, religion, age,
national or ethnic origin, political beliefs, marital status,
medical condition, genetic information, veteran status, or
disability, or the perception of any of the above. People of all
genders, members of all racial and ethnic groups, people with
disabilities, and veterans are encouraged to apply. Qualified
applicants with criminal convictions will be considered after an
individualized assessment of the conviction and the job
requirements. Base Pay Scale: Generally starting at $140.00 -
$185.19 per hour The salary of the finalist selected for this role
will be set based on a variety of factors, including but not
limited to, internal equity, experience, education, specialty and
training. This pay scale is not a promise of a particular wage.
Keywords: Stamford American International Hospital, Santa Rosa , Sr. Vice President, Service Lines and Chief Ambulatory Care Officer, Healthcare , Stanford, California
