Enhanced Care Manager

Company: Hammock Homes Supportive Housing
Location: Santa Rosa
Posted on: January 5, 2026

Job Description:

Job Description About Hammock Homes Hammock Homes provides supportive housing and care coordination for individuals rebuilding their lives after homelessness, incarceration, hospitalization, and substance use treatment. We partner with counties, hospitals, and health plans to stabilize housing and improve health outcomes. This role supports men residing in our Sonoma County supportive housing program and includes both case management and Enhanced Care Management (ECM) responsibilities, along with day-to-day house accountability. Position Overview The Care Coordinator is responsible for supporting male participants in our supportive housing program through hands-on case management, care coordination, and house oversight. This is an on-site, field-based role that requires organization, follow-through, and comfort enforcing rules and boundaries. The role involves daily engagement with participants, coordination with partners, and maintaining structure within the home. Key Responsibilities Serve as a primary point of contact for men residing in the home Provide ongoing case management and care coordination Support participants with housing navigation, appointments, benefits, ID replacement, employment readiness, and life skills Support enrollment and participation in Enhanced Care Management (ECM) services Assist with care plans, coordination, documentation, and follow-up Enforce program rules, expectations, and house policies consistently Conduct and document urinalysis (UA) testing as required Monitor participant compliance, engagement, and overall stability Support and enforce chores, cleanliness, and shared-space standards Respond to conflicts, de-escalate situations, and enforce boundaries Document incidents and escalate concerns according to protocol Assist with grocery planning, purchasing, and supply management Monitor home conditions and report maintenance needs Maintain accurate, timely case notes and required documentation Communicate with house managers, leadership, ECM partners, and referral sources Participate in team meetings and case conferences Qualifications (Required) Experience in case management, care coordination, social services, behavioral health, addiction treatment, or housing programs Comfortable enforcing rules and holding boundaries while remaining respectful Experience working with justice-involved individuals and/or people in recovery Strong organization, follow-through, and documentation skills Reliable transportation and ability to travel locally Professional verbal and written communication skills Preferred Qualifications (not required) Experience with Enhanced Care Management (ECM) or Medi-Cal–funded programs Background in supportive housing, sober living, or homelessness services Familiarity with county systems, benefits programs, or managed care plans Bilingual (Spanish/English) a plus Compensation & Benefits $27 – $30 per hour starting , depending on experience Opportunity for growth as Hammock Homes expands services and programs

Keywords: Hammock Homes Supportive Housing, Santa Rosa , Enhanced Care Manager, Healthcare , Santa Rosa, California