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Pharmacy Operations Manager - *$30,000 Sign-On-Bonus and Relocation Assistance*

Company: Providence Health & Services
Location: Santa Rosa
Posted on: August 5, 2022

Job Description:


We are looking for a Pharmacy Operations Manager for the Pharmacy Department at Santa Rosa Memorial Hospital.

Location: Santa Rosa, CA

Work Schedule: Full time - 80 Biweekly Hours

Shift: 8-hour, Days

Job Summary:

The Pharmacy Manager is responsible and accountable for planning, developing, implementing, coordinating and managing the highest quality of pharmaceutical care services for their patients, clients and staff under the highest professional standards.

Essential Functions:

  • Ensures that PSJH mission and core values are at the forefront of all activities. Promotes a safe environment of care and complies with all safety regulations through employee orientation, ongoing training, policy development, and appropriate documentation. Provides leadership for the designated team to promote and maintain high employee morale, engagement, and commitment to the organization during times of both stability and great change in healthcare. Helps support unity and change management through clear communication and performance.

  • In collaboration with regional pharmacy and executive leadership, implements strategic plans and optimizes clinical and operational efficiency of pharmaceutical care services. Collaborates with regional pharmacy leaders, pharmacy staff, the medical staffs, nursing departments and leadership, quality assurance departments, administration, and other departments to identify and develop patient-oriented pharmaceutical care services and clinical pharmacy programs designed to improve safety, quality of care, efficiency, and promote cost savings. Serves as a role model for their staff through their attitude, behavior, and physical presence.

  • Leadership representation for their ministry and the region on system and/or regional councils/workgroup for pharmacy and other disciplines (if applicable). Collects the opinions of the region as necessary to appropriately represent them on said councils/workgroup. Communicates to regional leaders and caregivers decisions made by the councils/workgroups. Ensures implementation of system and regional initiatives. Considers the impact of decisions on the overall function and quality of care provided by the ministry, the region, and the system. Will represent the pharmacy department on regional and or local ministry councils/workgroups.

  • Provides financial stewardship for the pharmacy through developing and complying with the annual budget, maintaining an appropriate inventory in light of increasing drug costs and drug shortages, monitoring drug usage to reduce cost and maintain compliance with system initiatives and contracts, and optimizing staffing levels to meet appropriate benchmarks without compromising patient safety and quality of care. Ensures that equipment and facilities are maintained through capital and operational expenditures.

  • Collaborates with the Patient Safety and Medication Safety and other teams to develop strategies for safe medication use that minimizes the potential for medication misadventure. Oversees the tracking, evaluation, and reporting of adverse drug events (medication errors and adverse drug reactions) within their ministry. Ensures compliance with the Joint Commission Medication Management Standards and National Patient Safety Goals related to Medication use. Shares issues and solutions with other leaders in the region and system.

  • The manager is accountable to maintain compliance with appropriate laws and regulations through collaboration with system pharmacy, medical staff, pharmacy staff, nursing staff, quality assurance, and other departments. Those regulatory bodies include, but are not limited to, The Joint Commission, CMS, Board of Pharmacy, the DEA, State Dept. of Health, HRSA, and FDA. Compliance is maintained through audits, education, and policy implementation.

  • Oversees and collaborates with system pharmacy, medical staff, pharmacy staff, quality assurance, nursing staffs and other departments to evaluate the quality of pharmaceutical care services. Helps ensure compliance with Clinical Quality Indicators including CMS Measures and The Joint Commission Medication Management Standards. Establishes and maintains pharmacy policies, procedures, requirements and standards in accordance with federal and state laws and standards of practice.

  • Manages all aspects of daily pharmacy operations including but not limited to staffing, scheduling, purchasing, inventory management, medication procurement & distribution, medication safety, quality management, pharmacy information technology, and budgetary compliance. Provides necessary initial and ongoing training for caregivers so they can meet the operational goals of the department. Collaborate and oversees the investigational drug services.

  • Manages the workforce by orientating and training the pharmacy staff, annually evaluating their performance, and communicating issues with HR or the respective HR business partner. Promotes an environment of diversity, justice, accountability, and compliance with employment laws, contractual agreements, and employment polices and procedures. Works closely with frontline caregivers and leadership to ensure caregiver engagement and satisfaction. Works on the development and implementation of a succession plan for the ministry.

  • Provides planning, staffing, coordination, and supervision of clinical pharmacy activities. Implements clinical protocols, guidelines, and strong operational processes to provide safe, high quality care while reducing drug spend, waste, and clinical variation. Oversees pharmacy's involvement in clinical rounds and participation on multidisciplinary teams where applicable. When applicable, serves as the Residency Program Director and provide residents with an exceptional learning experience. Works with local education programs and pharmacy schools to promote the development of the pharmacy profession.

  • Performs any other related duties as requested by the local, regional or system pharmacy leadership.


    • Personal values and ethics which are consistent with those of Providence.

    • Understanding of pharmacy operations of pharmacy services

    • Demonstrated skills in clear communication, team building, problem solving, sound decision-making, innovation and effective change management

    • Demonstrated abilities to develop and implement contemporary clinical and operational pharmacy services

    • Current knowledge of regulatory and accreditation standards

    • Thorough understanding of the 340B program requirements (where applicable)

      Minimum Position Requirements:

      Education: Bachelor's Degree in Accredited college of Pharmacy, or PharmD in Pharmacy


      • 3 years Applicable pharmacy experience

      • 2 years Leadership experience

        Licenses/Certifications: Current Pharmacist License in the State of Practice

        Preferred Position Qualifications:

        Experience: 4 years Leadership experience

        About Providence

        At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

        Requsition ID: SR358043
        Company: Providence Jobs
        Job Category: Pharmacy
        Job Function: Clinical Care
        Schedule: Full time
        Shift: Day
        Career Track: Leadership
        Department: 7820 PHARMACY
        Address: CA Santa Rosa 1165 Montgomery Dr

        Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Keywords: Providence Health & Services, Santa Rosa , Pharmacy Operations Manager - *$30,000 Sign-On-Bonus and Relocation Assistance*, Healthcare , Santa Rosa, California

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