Chief Operating Officer
Company: Electric Utility, Santa Rosa, CA
Location: Santa Rosa
Posted on: February 11, 2019
The COO oversees COMPANY’s operations, including supervising five of the agency’s six departmental Directors (excluding Legal/Regulatory). Management of these Directors is a key function of the COO, and includes frequent engagement, feedback, performance reviews, setting and tracking departmental metrics, as well as support for professional development, encouraging work-life balance, and mentoring on good management practices when engaging their own staff. Supports the practice of high-performance teams while attracting, recruiting and retaining talent. The current employees of COMPANY work under a collaborative model, where most day-to-day management is supportive, flat and engaging, and the hierarchy of management — while clear—is not invoked every day. Because of COMPANY’s unusual position among public utilities of having to compete for customers, and because CCAs are still relatively new in California, we have found this management style to be helpful in fostering creativity, encouraging “naïve” questions, soliciting critical input to improve draft decisions, and creating a playbook for CCAs. The COO manages relationships with COMPANY’s contractors, banks and financial partners, energy suppliers and key staff at PG&E, the CPUC and various regulatory agencies. The COO also has significant relationships with COMPANY’s Board of Directors and the Community Advisory Committee members. Some of these relationships are also maintained by the CEO, so frequent communication with the CEO is important to ensure alignment. Minimum Qualifications Education: Any combination of educational course work and training, which would provide for the knowledge and abilities listed above. Normally, academic course work equivalent to Master’s in Business Administration. Experience: Any combination of experience and training which would provide the opportunity to acquire the knowledge and abilities listed above. Normally, a minimum of ten years of full-time management experience supervising professional staff engaged in energy related fields, including specific experience in financial, budget, program and organizational administration, analysis and planning will provide this opportunity. Specific experience with public agencies, governing boards and California’s energy market is a strong plus. Skills and Abilities • Strong interpersonal skills, conflict resolution, ability to motivate and draw the best out of staff
• Strong time management, project management skills
• Ability to quickly prioritize and adapt to changing conditions in a fast-paced environment
• Calm demeanor, can exercise sound judgment under pressure
• Takes responsibility
• Creative ability to solve new problems
• High-quality writing
• Deliver clear and persuasive oral communication
• Interact effectively with regulatory agencies, COMPANY’s Chief Executive Officer, General Counsel, Board of Directors, Community Advisory Committee and Staff
• Honest communication, patience, tact and courtesy.
• Spanish language proficiency a plus.
Keywords: Electric Utility, Santa Rosa, CA, Santa Rosa , Chief Operating Officer, Executive , Santa Rosa, California
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