the smart solution for Santa Rosa jobs

VP of Payments

Company: Consumer Retail Banking, Santa Rosa, CA
Location: Santa Rosa
Posted on: November 10, 2018

Job Description:

As the Vice President (VP) of Payments, you will strategically plan, direct and evaluate Company’s card and electronic services departments and with an emphasis on providing an excellent Member experience. The Card Services drives growth for the credit card portfolio, optimizing interchange revenue, managing the reward point program and executing strategies that drive Members to place and keep Company’s cards “top-of-wallet”. The Electronic Services Department directs the activities of, ACH, Payroll, Check image exchange, Mobile Deposit, Electronic payment systems, check item processing, ATM balancing and the Overdraft Pay Advantage Program.

ESSENTIAL FUNCTIONS: Executive Leadership: Review and identify cost-effective utilization of all resources. In particular, lead and direct the management of human capital to ensure the availability of skills and abilities needed to meet Company’s vision, mission, values, and service doctrine. Responsible for the total Member experience, while managing the day-to-day card services and card fraud operations through the direct staff reports (manager/assistant managers). Drive maximum the card and electronic services programs performance by synthesizing and analyzing information and deciding on/recommending opportunities for current and future growth. Resolve problems through analysis of data, identification of root cause(s), evaluation of options, rendering of decisions and implementation of action. Supervise staff: goals, training, resources, support, feedback, and accountability. Promote employee contributions and job satisfaction by providing development opportunities, a cooperative working environment, and strengthening working relationships. Drive effective interface with other Company departments by directing/serving on project teams and act as the designated backup for the SVP in various meetings as necessary. Communicate with senior staff and department staff regarding all aspects of payments opportunities, operations, procedures, policies and strategies, in particular, provide regular feedback to Executive Management. Further Company’s presence by participating in and representing Company at internal and external events, conferences, and community functions. Attend and contribute to Senior Staff meetings, planning sessions, strategic initiative committee discussions, and other functions/activities as appropriate. Establish and maintain credibility throughout Company by being an effective listener and problem solver for employees on all payments related issues. Program Management: Further achievement of payments goals by directing strategic and operational activities including credit card portfolio management, checking/debit card programs, rewards program, digital wallet/tokenization and fraud loss mitigation, while also actively seeking ways to change and improve the business units going forward. Optimize origination, activation and utilization efforts through a variety of distribution channels including an inbound call center, online, mobile and direct through the Company branches. Assure timely and quality completion of strategic objectives by defining priorities, assigning key tasks, measuring results, and following through to ensure accountability. Ensure compliance with pertinent government rules and regulations. Evaluate and adjust procedures, criteria, documents and forms while partnering with SVP to assure efficiency, compliance, and quality. Provide exceptional service to all internal departments and clients. Assist in developing and implementing card portfolio management and fraud risk management strategies that reduce risk to appropriate levels for Company while also being sensitive to individual member needs and experiences. Controlling: Establish and monitor reports designed to keep the SVP and Senior Leadership Team informed of all relevant activities and issues, including timely preparation of monthly status reports. Assure compliance with budget by monitoring activities and reporting deviations. Planning: Recommend short-and long-term goals, strategies, objectives, and programs for payments-related activities. Develop and implement card portfolio management strategies that will meet or exceed return on equity targets while providing targeted loan growth. Develop promotional programs in coordination with the Marketing Department, e.g. flyers, brochures, advertisements, and newsletter articles. Develop and execute plans to develop payments opportunities by establishing direct relationships with vendors and other influencers throughout Company’s field of membership. Participate in annual budgeting process to assure availability of resources to achieve annual department plans and objectives. MINIMUM QUALIFICATIONS: Knowledge, Skills and Abilities Strong communication and presentation skills. Excellent interpersonal skills, as well as the ability to maintain credibility and engender trust. Thorough knowledge of all aspects of financial institution credit and debit card payment methods, practices and services, economics and credit dynamics, as well as laws, rules, and regulations. Exceptional management skills. Strong negotiation skills. Skill in the operation of a personal computer and word processing, spreadsheet and presentation software. Ability to analyze problems and opportunities, identify and evaluate alternatives, and develop sound, effective approaches. Ability to plan, implement, and evaluate the achievement of goals, objectives, and work plans. Ability to lead, motivate, and supervise employees. Ability to establish and maintain effective working relationship with a diverse group of people including Board Members, regulators, members, employees, attorneys, vendors, and other parties. Ability to travel 20% of time.

Keywords: Consumer Retail Banking, Santa Rosa, CA, Santa Rosa , VP of Payments, Executive , Santa Rosa, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Sales Manager
Description: Were looking for a proven results-driven sales manager to actively seek out and engage customer prospects and lead a team. You will provide creative and innovative solutions for every customer in order (more...)
Company: LA Sales Recruiter
Location: San Francisco
Posted on: 11/19/2018

Quality Assurance Manager with Security Clearance
Description: Dynamis is seeking a Quality Assurance Manager to support the U.S. Mint. The QA Manager is responsible for ensuring manufacturers and component suppliers consistently meet ISO and QMS requirements. He (more...)
Company: Dynamis
Location: San Francisco
Posted on: 11/19/2018

Quality and Operations Manager
Description: JOB PURPOSE/ROLE Nefab serves large OEMs in the Telecom/Datacom/Electronics field where development/prototyping and test of new packaging solutions very often take place in one geography near the customer--s (more...)
Company: Nefab Global
Location: Newark
Posted on: 11/19/2018

Warehouse Office Manager
Description: Galileo is looking for a highly motivated, service-minded Warehouse Administrative Specialist to join our Hayward Warehouse team. This crucial teammate will be integral to the administrative success of (more...)
Company: Galileo Learning
Location: Hayward
Posted on: 11/19/2018

Maintenance Manager
Description: Goldrich Kest has an immediate need for a Maintenance Manager at our apartment community. The Maintenance Manager is responsible for ensuring the daily upkeep and maintenance of the apartment community. (more...)
Company: Goldrich Kest
Location: Concord
Posted on: 11/19/2018

Senior Geospatial Analysis Dissemination & Knowledge Management with Security Clearance
Description: Title Senior Geospatial Analysis Dissemination Knowledge Management Specialist-- Position Senior Geospatial Analysis Dissemination Knowledge Management Specialist -- Location Beale AFB -- Category (more...)
Company: Quick Services, LLC
Location: Sacramento
Posted on: 11/19/2018

IT Project Manager
Description: Let companies apply to you, not the other way around. Sign up with Employer to get access to thousands of companies currently hiring IT Project Managers. The IT Project Manager supervises every aspect (more...)
Company: Hired
Location: San Mateo
Posted on: 11/19/2018

In Store Branch Manager NMLS 1, 2 - Greater Sacramento, CA
Description: At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we're one of the country's most respected, innovative and (more...)
Company: US Bank
Location: Sacramento
Posted on: 11/19/2018

Manager II Cyber Security- Information Assurance with Security Clearance
Description: Information Assurance Team Leader / Information Systems Security Manager This position can be a Grade G09 or Grade G10 based on the candidate's qualifications as they relate to the skills, experience (more...)
Company: Raytheon
Location: Sacramento
Posted on: 11/19/2018

Registered Nurse (RN) - Nurse Case Manager - Hospice (Redwood City,CA)
Description: Centra Healthcare Solutions is seeking an experienced Registered Nurse RN that is licensed or in the immediate process, and qualifies, of obtaining RN licensure in this respective state to work as a (more...)
Company: Centra Healthcare Solutions
Location: Redwood City
Posted on: 11/19/2018

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Santa Rosa RSS job feeds