Program Manager, IT- EUC Release Management
Company: AbbVie, Inc.
Location: Clearlake
Posted on: April 10, 2021
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Job Description:
Program Manager, IT- EUC Release Management
AbbVie's mission is to discover and deliver innovative medicines
that solve serious health issues today and address the medical
challenges of tomorrow. We strive to have a remarkable impact on
people's lives across several key therapeutic areas: immunology,
oncology, neuroscience, eye care, virology, women's health and
gastroenterology, in addition to products and services across its
Allergan Aesthetics portfolio. For more information about AbbVie,
please visit us at www.abbvie.com . Follow @abbvie on Twitter ,
Facebook , Instagram , YouTube and LinkedIn .
Purpose: Responsible for providing leadership and oversight to
ensure excellence in delivery of a large IT-Infrastructure End User
Computing Release Management Program.-- -----Will lead an IT-End
User Computing Release Management Program Team with the objective
of improving service capability for the Infrastructure Domain. This
Program will consist of multiple projects spanning across both
AbbVie and newly acquired Allergan technologies to insure best use
of current knowledge and future capability. Will have a specific
focus on the Deployment of software and patching at an enterprise
level for AbbVie.
-----Leads Release Managers (RMs) for large and medium sized
programs and partner with the Desktop engineering team, End User
Computing Teams, Project Owners, cross functional Infrastructure
Service Teams, and other key areas in Business Technology Solutions
(BTS) to ensure delivery of key programs.--
-----Ensure RMs are maintaining accountability and compliance with
standardization and governance requirements.
-----Maintain pipeline with the IAI Program Delivery Lead of key
program and release manager talent to reduce staffing times on key
projects.
-----Lead individual projects within the program, as well as
oversee activity of additional project managers also working in the
program.-- Responsibilities: -----Drive Program/Project Success and
Completion: Understand and drive the success of the Program/Project
through personal leadership.--Build key relationships with
stakeholders, mentor team members and demonstrate leadership at all
levels.
-----Program/Project Control: Assess the degree to which changes to
scope, issues and risks will affect program/project, working with
division and cross divisional management and sponsor to gain
agreement for resolution. Measure performance to assure the
Program/Project is progressing as compared to original plan and
budget.
-----Executing and Closing Program/Projects: Develops and executes
a work plan obtaining authorized resources to ensure all activities
are performed. Leads team in delivering Program/Project scope.
Track project financials for budget adherence. Gather lessons
learned and obtain final Program/Project approval from sponsor and
stakeholders. Build and manage project's work breakdown structure,
milestones, risks, issues, and deliverables within the constraints
of human and financial resources and changing priorities to ensure
the successful completion of the project.--
-----Program/Project Communication: Communicate progress by
producing reports and Meeting Minutes to provide timely and
accurate status and decision support information to Program/Project
Team, Division, Cross Division and Executive management. Makes
recommendations based on status to resolve issues and manage risks
and issues.
-----Resource and Team Management: Coordinate resources to ensure
project needs are addressed and effectively assign tasks and
deliverables to team members based upon their abilities.
Supervises, motivates and mentor cross-functional /cross divisional
Program/Project team of project managers, business analysts,
developers, and validation analysts.
-----Initiate and Plan Program/Project: Works with business and IT
management to establish and gain consensus on scope, definition of
done, objectives, financials, and deliverables.
-----Drive Continuous Improvement of Program/Project Process and
Governance: Will continually examine plans/risks/issues to identify
gaps in communication or process, and holding team accountable for
improvement, to drive proactive solutions as the Program/Project is
ongoing. Escalate issues that need Permanent Process changes.--
-----Quality Management: Responsible for compliance with applicable
Corporate and Divisional Policies and procedures.
-----Self-starter who has demonstrated effective decision
making.
-----Will work with a matrixed team, and possibly multiple
vendors.
-----Performs a variety of tasks as defined.--
-----Will lead and direct the work of others.--
Qualifications
Required Qualifications: -----Bachelor's degree and 8 years
experience or Master's degree and 7 years experience in Computer
Information Systems, Computer Science, Project Management, or
related discipline.
-----Proven track record of Financial and Risk Management in IT
Program/Projects greater than 10 Million dollars.
-----Strong leadership competence, with proven skills in managing
change.
-----Strong interpersonal and collaboration skills with ability to
build consensus and develop solid relationships.
-----Experience with Organization Change Management in cultural,
organizational, technology and business process change efforts.
-----Proven communication skills; both written and verbal with
technical and non-technical staff.--
-----Proven ability to foster senior executive interactions, given
the high degrees of strategic impact, change, project
complexity.
-----Demonstrated experience in managing several large enterprise
programs of various types.
-----Demonstrated career progression from business systems analysis
to Project Management to Program Management.
-----A strong familiarity with and prior experience with the
deployment of desktop applications/applications and security
software updates using ITIL change management processes.
-----Demonstrated experience with managing End User Experience
expectations.--
-----3 years of experience with Business Analysis.
-----Minimum 5 years of experience managing projects.
-----Additional 5 years of experience with Program Management.
-----Experience with multiple PPM tools.--
-----Management experience of at least 5 direct reports.--
-----Individual must be able to work full time; will initially work
in a remote setting, with transition to on-site in Lake County, at
a future date to-be-determined by manager.
Preferred Qualifications:--
--- Demonstrated experience in managing several large enterprise
programs of various types.
--- Five years of management experience in project management
capacity
--- Proven track record of Financial and Risk Management
--- Strong leadership competence, with proven skills in managing
change
--- Strong interpersonal and collaboration skills with ability to
build consensus and develop solid relationships
--- Experience with cultural, organizational, technology and
business process change efforts
--- Proven communication skills; both written and verbal with
technical and non-technical staff and all levels of management
--- Master's degree in IT-Security, Computer Science, etc.
--- Project accounting
--- Organizational Change Management experience
--- Experience with multiple PPM tools
Significant Work Activities
Continuous sitting for prolonged periods (more than 2 consecutive
hours in an 8 hour day)
Travel
No
Job Type
Experienced
Schedule
Full-time
Job Level Code
M
Equal Employment Opportunity
At AbbVie, we value bringing together individuals from diverse
backgrounds to develop new and innovative solutions for patients.
As an equal opportunity employer we do not discriminate on the
basis of race, color, religion, national origin, age, sex
(including pregnancy), physical or mental disability, medical
condition, genetic information gender identity or expression,
sexual orientation, marital status, protected veteran status, or
any other legally protected characteristic.
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thieves seeking to secure personal information from you by sending
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Keywords: AbbVie, Inc., Santa Rosa , Program Manager, IT- EUC Release Management, Executive , Clearlake, California
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