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Sr Director Strategy & Operations Apply to This Job

Company: ExecuNet
Location: Santa Rosa
Posted on: April 8, 2021

Job Description:

Company: Software Services, Roseland, NJ Remarks: Position Description

Reporting directly to the DVP/GM of Workforce Management (WFM) Solutions, this high-profile Sr. Director Strategy & Operations role is key to helping to drive the transformation and growth of the WFM business, a $750 million business for COMPANY serving over 95,000 clients worldwide. As a member of the WFM Senior Leadership Team, this role will partner with the DVP/GM to develop and refine the strategy for the WFM business, establish and implement operating plans in support of those strategies, and ensure that these plans are well communicated and well executed to deliver on key objectives for the business.

Areas of Responsibility:

  • Serve as the key partner to the DVP/GM to drive results in the strategic WFM transformation program and grow the WFM product business
  • Business planning and financial modeling - Help develop and maintain the WFM 5-year strategic business case in partnership with Finance, Business Units, and Sales
  • P&L management - Work closely with the Sales, Finance, and the Business Units to achieve financial targets (for sales, revenue, expense, EBIT)
  • Forecasting - Develop a rigorous sales and revenue forecasting process to ensure we are taking the actions necessary to deliver results
  • Create operating plans to translate strategy into business results, and personally lead and champion key initiatives to ensure success
  • Create a program management discipline within WFM for new product launches and cross-BU initiatives
  • Help create a communications platform internally for WFM (blog, town halls, etc.) to ensure broad-based understanding and alignment with WFM strategies. Prepare and present plans and updates to senior executive leadership on a regular basis.
  • Use a "mission over structure" mindset to drive outcomes for WFM while evaluating opportunities to optimize the organization structure across COMPANY
  • Work closely with Product Management leadership to ensure successful new product launches
  • Evaluate and execute 3rd party partnership opportunities to enhance our product capabilities, integrate with external systems, and drive new business
  • Customer leadership - Engage clients to understand their needs and create or optimize channels for customer engagement (customer advisory boards, product councils, reference programs, etc.)
  • Seek out opportunities to optimize the product portfolio through strategic product planning (migration, sunset, investment, acquisition, etc.)
  • Global - Use a global mindset to assess optimal product, go to market, and operations approach to serving WFM clients in over 130 countries and enabling significant business growth outside the US. Experience
    • 10-15+ years of experience in a strategy, operating, or product management role
    • Experience operating in large B2B company and matrix environments, ideally in a transformation or high growth environment
    • Experience developing and bringing software-as-a-service (SaaS) and subscription products to market
    • Experience in Workforce Management solutions ideal but not required Education
      • Bachelor's Degree in Business, Engineering or Computer Science required or equivalent in education and experience. MBA or MS preferred.--
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Keywords: ExecuNet, Santa Rosa , Sr Director Strategy & Operations Apply to This Job, Executive , Santa Rosa, California

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