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Senior Relationship Manager

Company: American AgCredit
Location: Santa Rosa
Posted on: January 11, 2021

Job Description:

Why should you join our team? American AgCredit offers a unique opportunity to be a part of a national financial system supporting those who feed, clothe and fuel the world. We are a growing organization embracing collaboration and innovation while delivering transformative solutions. American AgCredit provides a cultivating environment where you truly make a difference for our customers and teams. Benefits offered by American AgCredit: * Commitment to agriculture and the communities we serve * Family friendly work environment * Investment in employee development * Medical, Dental and Vision coverage * Outstanding 401k - automatic 3% employer contribution, plus match up to 6% * Generous Paid Time Off (Vacation accrued at 15 days annually, Sick Days accrued at 15 days annually, plus 11 paid holidays) * Competitive Incentive Compensation Plan * Disability & Life Insurance * Employee mental, physical, and financial wellness programs * Opportunity to travel to our headquarters in Santa Rosa, California! The Senior Relationship Manager is a key role within American AgCredit and the Northern California team leading our efforts in solutions consulting directly with customers. This role is a sales-focused position requiring high trust and credibility of expertise to help our customers realize their goals. Due to the nature of the portfolio this specific position will support, the ideal candidates have a passion for the wine industry as that is the largest customer segment. Successful candidates are self-motivated, highly collaborative, driven to achieve, resilient, and have strong financial acumen. Ideal candidates will be well networked within the wine industry and have proven success in relationship-based lending. Location is flexible between our Santa Rosa or Ukiah branches. Travel to customer sites within the region is heavily expected. BASIC FUNCTION: This position is generally responsible for managing the account relationship of a portfolio consisting of complex, large market and atypical commercial and/or real estate loans and may specialized in designated industry segments; approving/denying loan applications, servicing loan portfolio; developing and marketing new business, is active in community relations' activities; and formulating and implementing plans for handling loan-related assets, collections and foreclosures when needed. ESSENTIAL DUTIES: * Develop new business by conducting marketing calls, providing expertise and involvement in community and designated industry functions, and providing timely service to customers. * Manage the day-to-day customer relationship of complex, highly visible accounts. Regularly meet with customers to keep abreast of information concerning their businesses, needs, strategic direction, and earnings to determine business opportunities. Assist other RM's by providing leadership and guidance in their relationships with customer and marketing techniques. * Establish overall profitability targets for the portfolio in conjunction with Association profitability targets. * Establish and manage credit quality targets for the portfolio. Develop and achieve credit quality goals including appropriate intervention measures to maintain the quality of the account. * Recommend approval or approve the extension of credit to certain accounts within delegated authority. * Conduct negotiations with sensitive, large, complex, or non-typical loans. Monitor and follow up on problem loans and recommend appropriate action. * Analyze current outstanding loans to ensure complete conformity with terms and to maintain awareness of developing trends. Establish account servicing plans and analyze results. * Provide functional guidance to Loan Officers and Credit Analysts on policies, procedures, and other credit matters. * Communicate and promote the availability of other financially related services. * Perform other functions assigned. LEVELS OF SUPERVISION EXERCISED AND RECEIVED: Senior Relationship Manager may provide guidance and training to Associate RM's; makes independent decisions; works under administrative direction of the Regional Banking Manager. TYPICAL EDUCATION AND EXPERIENCE: * BA/BS degree with emphasis on agriculture, business administration, or equivalent. * At least 7-10 years of progressively responsible banking or related agricultural lending experience, including at least three years in supervisory and/or management position. * Demonstrated credit and analytical skills. Working knowledge of agricultural lending principles and practices, and association and Farm Credit System operating policies and procedures. * Knowledge of FCA regulations, Association and District policies and procedures. * Demonstrated proficiency in organizing and prioritizing work to meet deadlines. * Exceptional written and verbal communication skills. * Exceptional persuasive and interpersonal skills. Demonstrated proficiency in leading and motivating others. * Proficient in use of PC, including word-processing, e-mail and electronic spreadsheet software. ESSENTIAL JOB REQUIREMENTS: Must have the ability to perform basic office tasks and work in a typical office setting. Employee will be sitting for extended periods of time and accomplishing work at a desk and work at a computer for an extended period of time. Must have strong written and verbal communication skills to adequately convey ideas and work well with a team. Ability to talk and hear, sit and use their hands and fingers, and reach in all directions is essential in performance of the job. Some lifting and moving of items up to 25 pounds required. Work during established business hours and may require occasional weekend and/or evening work. Occasional travel required. PAY RANGE: Minimum - $144,250.00 Midpoint - $173,100.00 Max - $207,720.00 This range is reflective of the national salary average for this position and will be adjusted using geographic variance for physical location of the hired candidate. American AgCredit may compensate outside of the salary range for bona fide reasons not related to membership in a protected class. Position is eligible for vehicle allowance utilized for business purposes. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants . American AgCredit is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and prohibit discrimination in all aspects of employment, including equitable treatment, hiring, promotion, discipline, and termination, based on race, religion, color, sex, disability, national origin, pregnancy, age, military status, veteran status, genetic information, or any other characteristics protected by applicable federal, state, or local laws. All decisions affecting employment are decided on the basis of qualifications, merit, and business need. American AgCredit is committed to building inclusive teams that represent a variety of backgrounds, perspectives, and skills. If you need assistance or an accommodation due to a disability, you may contact us at jobs@agloan.com .

Keywords: American AgCredit, Santa Rosa , Senior Relationship Manager, Executive , Santa Rosa, California

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