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Staff Infrastructure Engineer

Company: Pendo
Location: San Francisco
Posted on: June 1, 2025

Job Description:

About the RoleWe're looking for a seasoned Staff Infrastructure Engineer to join our engineering team and lead the design, development, and evolution of our cloud infrastructure. In this role, you'll be at the forefront of scaling our platform, optimizing cloud operations, and driving infrastructure best practices in a modern, services-based architecture.You'll work closely with the product engineering, developer experience, and security teams to ensure our infrastructure is robust, secure, scalable, and aligned with our product goals. If you thrive in a fast-paced environment, have deep experience in AWS and Kubernetes, and are passionate about infrastructure as code and automation, we'd love to hear from you.What You'll Do

  • Design, build, and maintain scalable, secure, and highly available infrastructure in AWS using best practices.
  • Lead our efforts in Kubernetes (EKS) architecture, cluster management, and deployment strategies.
  • Collaborate with application and platform engineering teams to optimize microservices deployment, CI/CD workflows, and service orchestration.
  • Define and implement infrastructure as code (IaC) using tools like Terraform or AWS CDK.
  • Drive observability and performance monitoring strategies using tools like Prometheus, Grafana, Datadog, or CloudWatch.
  • Champion DevOps culture across the organization and mentor other engineers on cloud-native best practices.
  • Develop and maintain disaster recovery and business continuity strategies.
  • Conduct architecture reviews, performance tuning, and capacity planning.
  • Stay up to date with industry trends and emerging technologies, proactively recommending improvements.What You'll NeedRequired:
    • 8+ years of experience in infrastructure, DevOps, or site reliability engineering roles.
    • Strong expertise with AWS services (EC2, ECS/EKS, IAM, VPC, RDS, S3, etc.).
    • Deep hands-on experience with Kubernetes (EKS) in production environments.
    • Proficient in infrastructure-as-code tools like Terraform, Pulumi, or AWS CDK.
    • Experience with microservices and distributed systems architectures.
    • Strong scripting and automation skills (e.g., Python, Bash, Go).
    • Proven experience with monitoring, logging, and observability systems.
    • Solid understanding of networking, security, and cloud infrastructure best practices.Preferred:
      • Experience in a high-scale, SaaS or cloud-native environment.
      • Familiarity with service meshes (e.g., Istio, Linkerd) and container runtimes.
      • Knowledge of CI/CD pipelines and tools such as GitHub Actions, ArgoCD, or Jenkins.
      • AWS Certifications (e.g., Solutions Architect, DevOps Engineer) are a plus.Why Join Us
        • Work on cutting-edge cloud infrastructure and architecture.
        • Make a real impact on how we scale and ship reliable services.
        • Collaborate with a team of passionate engineers in a culture of learning and growth.
        • Competitive compensation, equity, and benefits package.CompensationThe base pay range for this position is $177,600 - $222,000 annually, plus RSUs and bonuses. Pay within this range varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience. We also offer a comprehensive package of benefits including unlimited PTO, medical/dental/vision insurance, life insurance, and 401(k) to eligible employees.Founded in 2014, Opendoor's mission is to power life's progress one move at a time. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple and certain.
          • To learn how we are reinventing the Real Estate industry, check out our website.
          • Hear about our culture directly from team members by visiting The Muse.
          • Discover what we are building for our customers by reading our blog.We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or other protected status under all applicable laws. We collect, use, and disclose applicant personal information as described in our personnel privacy policies. To learn more, you can find the policy details for California residents here and for Canada residents here.We're committed to Diversity, Equity, Inclusion, and BelongingOpendoor is dedicated to creating an inclusive and collaborative culture. We value the diverse strengths, perspectives, and backgrounds of all our employees, and believe in empowering our teams to do their best work through teamwork and building a sense of belonging and trust. Our four employee-led Opendoor Employee Resource Groups amplify diverse voices and promote collaboration and inclusion. Our focus is on attracting and retaining exceptional talent, and we believe in empowering our employees to continuously innovate and strive for 1% improvement every day. You can find more information on our Career Page.We are committed to assisting members of the military community in utilizing their skills at Opendoor. U.S. candidates are able to review their military job classification at MyNextMove.org and apply for positions that align with their expertise.At Opendoor, we are committed to providing reasonable accommodations throughout our recruitment processes for candidates with disabilities, pregnancy, religious beliefs, or other reasons protected by applicable laws. If you require assistance or a reasonable accommodation, please contact us at TAops-accomodations@opendoor.com.Create a Job AlertInterested in building your career at Opendoor? Get future opportunities sent straight to your email.Apply for this jobindicates a required fieldFirst Name *Last Name *Email *Phone *Location (City) *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfPlease indicate the timezone that you will primarily be working out of. * Select...Please indicate in which country or countries you are authorized to work. *CanadaIndiaUnited StatesOtherLinkedIn ProfileWebsiteCurrent CompanyWill you now or in the future require sponsorship for employment visa status? * Select...Are you under any contractual or other legal obligations to a current or former employer that would prohibit you from working at Opendoor? * Select...How did you hear about this opportunity at Opendoor? * Select...If other, please indicate how you heard about this opportunity.Are you a current or former employee with Opendoor? * Select...If you are a current employee, who is your manager?If applicable, who referred you?Additional InformationAdd anything else you want to share.Global Demographic QuestionsWe invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.How would you describe your gender identity? * Select...How would you describe your racial/ethnic background? * Select...Are you a veteran or active member of the United States, Canadian or Indian Armed forces? * Select...
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Keywords: Pendo, Santa Rosa , Staff Infrastructure Engineer, Engineering , San Francisco, California

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